- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 25 years old
- Location:
- Lagos, Lagos, Nigeria
- Experience:
- 5 years
CHUKWUMA STEPHEN
email-Phone No:-
Address:Lagos Nigeria
SUMMARY
Dynamic Social Media Manager with a proven track record at Digital Witch, excelling in branding
support and analytics reporting. Successfully developed integrated strategies that enhanced
corporate identity and media presence. Adept at fostering collaboration and training teams,
driving impactful results through effective organization and innovative marketing initiatives.
SKILLS
● Branding support
● Timeline Preparation
● Analytics reporting
● Digital Marketing
● Effective organization
EXPERIENCE
I:Studio Manager
(Omega)
11/11/2021-20/7/2022
● Created policies and procedures for company and delivered company-wide
training to employees.
● Implemented marketing strategies to promote studio to potential clients.
● Improve the advertising patronage level by 45 %
● Creation of eye catchy Studio content that emanates to rapid engagement of the
company and clients.
I:Customer Service Representative
(Dlanet Nig.Ltd)
1/9/2022-16/10/2023
● Recruited, trained, and developed high-performing and customer-focused team
from
scratch
● Work directly with customers and resolve complex issues,process orders and
provide product information with professionalism and care.
● Consistently maintained a customer satisfaction rating of 95%+, ensuring positive
client experiences and repeat business.
● Successfully resolved over 1,000 customer inquiries and complaints within
established service timelines, reducing escalation rates by 30%.
III: Social Media Manager
(Digital Witch)
6/11/2023-27/8/2025
● Collaborated with other departments to develop integrated branding and public
relations strategies.
● Authored fresh and engaging press releases and prepared complete press kits.
● Developed and promoted corporate brand, images and identity to media and
public.
● Conducted media training for company executives and business leaders.
EDUCATION
Institution;
Chukwuemeka Odumegwu Ojukwu University.
Location:
Anambra Nigeria.
Degree:
Bachelor of Science.
Graduation
9/2017-8/2021
Reference
Available upon request
