Chukwuma Chinasa Olivia

Chukwuma Chinasa Olivia is a dedicated professional with a diverse skill set, combining expertise in customer service, virtual assistance, digital marketing, and IT support. With a strong passion for learning and growth, I have accumulated numerous certifications and hands-on experience that position me as a versatile and resourceful individual ready to excel in any industry.

With over four years of experience in the food industry, I have gained a solid foundation in business operations, customer satisfaction, and effective communication. This experience, coupled with their certifications in Human Resource Management, Sales and Customer Service, Business Management, Product Management, and Digital Marketing from Alison, has provided me with the skills to work across various roles efficiently. In addition, my certification in social media marketing from SEMrush Academy demonstrates my ability to leverage digital platforms for brand growth and engagement.

Recently, I've expanded my expertise into the tech sector, completing an 8-week IT Support course with Digital Witch. I am proficient in using tools like Slack, Zoom, HubSpot, Apollo, Zendesk, Monday.com, and Trello. My IT support skills include email management, customer service, CRM tools, telesales, cold calling, and telemarketing. I'm currently advancing my knowledge in tech and IT support to remain at the forefront of industry trends.

Currently undergoing an internship with Daniekeys Tech Hub as a virtual assistant,i have showcased exceptional organizational and task management skills. I've successfully handled event planning, market research, and product launching,highlighting my adaptability and attention to detail.

Committed to personal branding and visibility, I have embarked on a 30-day LinkedIn posting challenge to enhance my profile, attract recruiters, and expand my professional network. This initiative reflects my strategic mindset and goal-oriented approach to career development.

Beyond my professional achievements, I am a driven individual with a passion for mentorship and community engagement. I'm eager to leverage my experiences to inspire others and contribute positively to team environments. Whether in customer service, tech support, or marketing, my dedication and work ethic shine through in every endeavor.

Looking ahead,I aims to secure remote roles in customer service, IT support, or digital marketing, where I can apply my multifaceted skills to drive success and innovation. With a proven track record of adaptability and a relentless pursuit of excellence, I am a valuable asset to any organization.