OLUEBUBE MIRACLE
(Virtual Administrative Assistant)
(- |-|LinkedIn | Port Harcourt, Nigeria
PROFESSIONAL SUMMARY
I have worked for over three years as a virtual administrative assistant and support for CEOs, business owners, and remote teams. My role not only helps to eliminate the crises, but also solves problems. I help teams streamline their focus to key objectives by scheduling meetings, managing inboxes, and organizing digital assets.
Because I appreciate the amount of burden that administrative duties place upon professionals, I streamline communications and take care of regular tasks. I use applications like Google Workspace, Slack, Zoom, Calendly, and Trello to facilitate and organize communication. If you are seeking for someone who is more than just a support and truly contributes value to the team, believe that I can be that person.
.CORE STRENGTHS
Calendar Management
Email and Phone Handling
Customer Service
Virtual Meeting Cordination
Travel and Itinerary Planning
Online Research
Project Management Support
Customer Service Via Chat and Email
Confidentiality
Record Keeping
SKILL HIGHLIGHTS
Internal and External communication
CRM Updates and Client follow-up
Document Preparation and Editing
Customer Support Skills
Task Prioritization and Worklow Management
Appointment Scheduling
Social Media Calendar Support
Data Entry
Email Management
knowledgeable about Google Workspace (Sheets, Calendar, Drive)
CRM Software: Freshdesk, Salesforce, Zoho CRM, and HubSpot
Communication Resources: Microsoft Teams, and Slack
I set reminders, arrange meetings, and make sure that appointment management runs smoothly and conflict-free using calendar apps like Picktime, Acuity Scheduling, and Calendly.
Familiar with basic automation workflows and Zapier
Managing several inboxes and setting priorities for requests
Excellent verbal and writing communication abilities
knowledgeable about ClickUp, Asana, Trello, and Monday.com
I frequently use file-sharing services like OneDrive, Dropbox, and Google Drive, am proficient with the Microsoft Office Suite, which includes Word, Excel, and Outlook, and am familiar with time-tracking apps like Clockify and Time Doctor.
PROFESSIONAL EXPERIENCE
Virtual Administrative Assistant
Sanix Global Investment, Nigeria Jan 2024–June 2025
Utilized Google Calendar and Calendly to schedule and confirm client calls, meetings, and appointments for two senior executives.
By using platforms like HubSpot and Zoho CRM to respond to emails and live chat inquiries, I helped with customer service.
maintained a 100% response rate within 24 hours, prepared and sent expert responses on behalf of clients, and managed and organized three large email inboxes with an average of more than 150 emails each day.
By organizing more than five weekly team meetings, making organized agendas, setting up calls using Zoom or Google Meet, and recording and sharing thorough minutes within two hours of the meeting, I was able to increase team alignment by 40%.
By creating and managing more than 100 shared folders on Dropbox and Google Drive, I was able to streamline project files for a team of ten or more people, cutting down on file search time by sixty percent.
Virtual Administrative Assistant
Judix And Joycelyn, Nigeria May 2022–Nov 2023
Several clients in various time zones received virtual support from me, guaranteeing my availability and prompt completion of work.
Helped small business owners manage reservations using Calendly and Picktime, resulting in an 85% reduction in scheduling problems.
Assisted customers in making more informed business decisions and enhancing content quality by 30% by conducting in-depth web research to support over ten blog posts, five competitor analysis reports, and eight product sourcing projects each month.
Using Google Sheets and Canva, I developed and oversaw monthly social media content calendars for three distinct brands, which led to a regular publishing schedule and a 20–35% boost in engagement across all platforms.
EDUCATION
Bachelor of Science (B.Sc.) in Optometry
Federal University of Technology (FUTO), Owerri, Imo State (In View)
CERTIFICATIONS
In-Demand IT Skills (Digital Witch Technical Support Community) June 2025
Customer Service: Serving Customers Through Chat and Test (LinkedIn) June 2025
Customer Support Skills (Udemy) June 2025
Time Management (Udemy) June 2025
Mastering Google Calendar (Udemy) June 2025
