Chukwuebuka Emmanuel

CHUKWUEBUKA EMMANUEL OKORONKWO Administrative Virtual Assistant PROFESSIONAL SUMMARY Detail-oriented and resourceful Administrative & Executive Virtual Assistant with over 3 years of experience supporting busy executives and business owners. Skilled in managing calendars, coordinating meetings, handling sensitive communications, and streamlining workflows. Known for being dependable, tech-savvy, and proactive in anticipating client needs. Passionate about helping leaders reclaim their time by delivering high-quality, ontime support with professionalism and confidentiality. __________________________________________________________________________________________________ CORE SKILLS & TOOLS Executive Support · Calendar & Inbox Management · Meeting Scheduling · Travel Coordination · Document Preparation Administrative Support · Task & Workflow Automation · Client Communication · Data Entry & Reporting · SOP Creation Tools: Google Workspace · Microsoft Office · Zoom · Trello · Notion · Asana · ClickUp · Slack · Calendly · Canva CRM & Support Tools: Zendesk · Freshdesk · Pipedrive · HubSpot · Mailchimp ____________________________________________________________________________________________________ PROFESSIONAL EXPERIENCE Administrative & Executive Virtual Assistant Freelance | Digital Witch Support Community (Remote) May 2025 – Present • • • • • • Managed calendar and email for multiple clients, ensuring 100% conflict-free scheduling and on-time responses. Designed and scheduled social media posts, helping improve client engagement by 30%. Created internal task trackers and SOPs in Notion to improve team onboarding and task visibility. Responded to client messages, inquiries, and follow-ups within 24 hours, improving client retention. Designed branded graphics and presentation decks using Canva for virtual meetings and events. Coordinated virtual meetings, took minutes, and ensured follow-up tasks were tracked in Trello. Administrative Assistant / Intern Supervisor FCT Water Board Treatment Plant, Abuja • • • • Supervised and coordinated the tasks of over 15 internship students in a fast-paced lab environment. Improved administrative processes by digitizing records and standardizing reporting systems. Managed lab schedules, supply inventory, and internal documentation for operational efficiency. Supported data entry and reporting for internal lab projects and compliance reviews. Administrative & Lab Support Assistant Marist Cottage Specialist Hospital, Uturu • • • • June 2024 – March 2025 Nov 2021 – May 2022 Maintained up-to-date patient test records and administrative reports with 100% accuracy. Assisted medical and admin staff with document prep, inventory management, and file organization. Adhered to data confidentiality protocols while managing sensitive lab and patient information. Coordinated daily activities, improving scheduling and turnaround time for test reporting. __________________________________________________________________________________________________ EDUCATION Bachelor of Science (B.Sc.) in Biochemistry Abia State University, Uturu – Sept 2022 __________________________________________________________________________________________________ CERTIFICATION • Alx Virtual Assistant – July 2025 • Virtual Assistance & IT Support – Digital Witch Support Community, June 2025 • Zendesk Foundation Support – June 2025 • Trello Fundamental Badge – June 2025 • Foundational Skills Badge – June 2025 __________________________________________________________________________________________________ HIGHLIGHTED ACHIEVEMENTS • Saved 10+ hours weekly for clients through streamlined calendar and inbox management. • • • Increased response time to client emails and inquiries by 50% using automation and email templates. Built reusable SOPs and templates for task delegation, reducing team onboarding time by 40%. Maintained a 100% task completion rate on Trello and Asana for client and team assignments.