Chukwu Uzoamaka Peace

Chukwu Uzoamaka Peace

$5/hr
I'm a Customer Support Specialist and Executive Assistant.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Okpoko, South East/Nigeria/Anambra/Ogbaru, Nigeria
Experience:
10 years
About

With over 5 years of experience spanning customer service, digital marketing, and executive assistant roles, I excel in diverse environments, consistently surpassing expectations. My expertise lies in fostering exceptional customer satisfaction, implementing robust digital marketing strategies, and providing comprehensive executive support.

Professional Background:

  • Customer Service Excellence: My adept communication skills and empathetic approach ensure enduring customer loyalty. I swiftly resolve issues, minimizing disruptions and fostering positive relationships.

  • Digital Marketing Proficiency: Deeply versed in digital marketing, particularly Search Engine Optimization SEO link building, I elevate brand visibility and drive targeted traffic, yielding tangible growth.

  • Executive Assistant Duties: As an executive assistant, I seamlessly manage email correspondence, calendar schedules, and project coordination, leveraging various project management tools for optimal efficiency.

Key Skills:

  • Empathy and Communication: Proficient in understanding and addressing customer needs, I establish rapport and trust, facilitating meaningful interactions. Clear communication fosters effective collaboration across teams.

  • Attention to Detail and Problem Solving: Meticulous attention to detail ensures precision and quality in all endeavors. I adeptly tackle complex challenges, employing analytical thinking and creativity.

  • Time Management and Interpersonal Skills: Superior time management allows for efficient task prioritization, optimizing productivity. Strong interpersonal skills facilitate seamless collaboration and teamwork.

  • Email and Calendar Management: Skilled in managing email correspondence and calendar schedules, I ensure prompt responses and streamline scheduling, enhancing organizational efficiency.

  • Customer Relationship Management (CRM): Proficient in utilizing CRM systems, I manage customer interactions, track sales leads, and derive actionable insights, driving strategic decision-making.

 I am a results-oriented professional, poised to excel in customer service, digital marketing, and executive assistant capacities. My versatile skill set, coupled with a steadfast commitment to excellence, positions me as a valuable asset in any challenging role.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.