VIRTUAL ASSISTANT/AIRBNB CO-HOST
CHUKWU JOYCE
Plot 1107 Corridor Avenue,Maryland,Enugu.
Enugu/400007
Nigeria -
https://www.linkedin.com/in/chukwu-joyce
Objectives
Detail-oriented and motivated virtual assistant with 2 years of experience in administrative support and co-hosting. Proven ability to provide exceptional customer service, streamline administrative processes, and enhance client satisfaction. Seeking to leverage expertise in organization and communication to efficiently support clients in an entry-level position.
Skills
□ Administrative Support: Schedule management, data entry, document preparation, and filing systems.
□ Customer Service: Strong interpersonal skills with a focus on client satisfaction and support.
□ Virtual Assistance: Proficient in digital communication tools, project management software, and remote collaboration.
□ Time Management: Ability to prioritize tasks effectively to meet deadlines.
□ Problem-Solving: Resourceful in identifying issues and implementing solutions.
□ Adaptability: Quick learner and adaptable to new tools and technologies; experienced in working in dynamic environments.
Professional Experience
Virtual Assistant
JuicyRee - Administrator Enug State
Feb, 2018 – Dec, 2020
- Provided administrative support to various clients, ensuring timely completion of tasks, such as scheduling appointments and managing emails.
- Assisted in project management by tracking deadlines and maintaining organized records.
- Enhanced communication with clients through effective use of CRM tools and regular updates.
- Developed standard operating procedures to improve workflow efficiency.
Airbnb Co-host
Digital Hospitality Hub–Freelance Enugu, Enugu State/Nigeria.
June,2024] – October, 2024
- Collaborated with property owners to manage guest interactions, including check-ins/check-outs and resolution of guest inquiries.
- Maintained high standards of cleanliness and orderliness in properties by coordinating cleaning services and regular property inspections. •Implemented strategies to increase guest satisfaction, leading to positive reviews and repeat.
Academic Qualifications
OND in Mass Communication,Institute of Management and Technology IMT,Enugu.(2018)
HND in Mass Communication,Institute of Management and Technology IMT,Enugu.(2022)
Certificate/ Training
Short Term Rentals/Property Managements,Digital Hospitality Hub,Oct 2024
