Chukwu Eric

Chukwu Eric

$10/hr
Customer Service Specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Aba, Abia, Nigeria
Experience:
4 years
CHUKWU, ERIC AGBAI #4 NWAGIRI STREET, OFF UMUATAKO ROAD, UMUNGASI ABA, ABIA STATE. Email:-Tel: - PROFESSIONAL SUMMARY: Creative storyteller and content creator with experience in digital storytelling, scriptwriting, and content marketing. Adept at crafting engaging narratives for YouTube, social media, and blogs. Strong background in finance and customer service, with excellent attention to detail and deadline management. Passionate about delivering high-quality content that captivates and informs audiences. FREELANCE EXPERIENCE:​ Freelance Content Creator and Storyteller. 2024 - PRESENT ​ Develop engaging folktale and thriller scripts for YouTube storytelling content. Research and adapt African myths, folktales, and historical narratives into compelling stories. Create voice-over scripts and collaborate on video production to enhance audience engagement. Utilize SEO techniques to optimize written content for better reach and visibility. PROFESSIONAL EXPERIENCE: Cashier; AB Microfinance Bank Nigeria. 2021 - PRESENT ●​ Providing support and guidance to cashiers in handling complicated transactions, resolving ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ technical issues, and addressing customer inquiries that require specialized knowledge or expertise. Maintaining the branch cash register, reconciling cash register totals at the end of day, and investigating any discrepancies to maintain accurate financial records. Preparing and generating daily cash reports. Overseeing the secure storage and handling of cash and valuables in the vault, ensuring adherence to security protocols and procedures, and coordinating cash transfers to and from the vault as needed to support cashier operations. Perform clients deposit and withdrawal transactions within approved limits. Attend and respond to clients enquiries and complaints politely and courteously within the cash area. Ensure complete adherence to the dictates of the cashbox procedure and other applicable MEMOS. Effective management and proper arrangement of the cash cabin. Ensure proper and complete record keeping and filing of all transaction reports and receipts. Cross-selling of the Bank's products. Support and participate in deposit mobilisation efforts of the branch. Finance and Admin Assistant; Cynthiano Kristof Limited. 2016 - 2021 ●​ Monitor daily bank account activities and prepare monthly bank reconciliation reports. ●​ Prepared payables, receivables and managed cash. ●​ Read and analyze incoming mails and reports to determine their significance and plan distribution. ●​ Filed and retrieved corporate documents, records and reports. ●​ Served as liaison between the finance department and other internal and external parties. EDUCATION: Michael Okpara University of Agriculture Umudike B.Sc Accounting (Second Class Honours)​ ​ ​ ​ ​ ​ 2009 - 2013 Government College Umuahia WASSCE​ ​ ​ ​ ​ ​ ​ ​ 1999 - 2005 ​ ​ ​ OTHER QUALIFICATIONS AND TRAINING: ●​ Proficiency certificate in management, Nigerian institute of management(NIM): (Business ethics, corporate law, management principles and techniques, communication skills, entrepreneurship, marketing management, financial management, and management case analysis). ●​ Salesruby Customer Loyalty & Optimal Retention Training. ●​ Macnel Consults Human Capacity development training: (Work ethics, human capacity development, communication skills and marketing skills). ADDITIONAL INFORMATION: SKILLS: -​Storytelling & Scriptwriting​ - Content Creation & Editing -​customer Engagement & Communication - SEO Writing & Blogging -​Attention to detail Skill - GhostWriting Skill - Proofreading Skill - Numerical Skill - Creative Writing Skill ACTIVITIES AND INTERESTS: ●​ Literature: I enjoy reading both fictional and non-fictional books and articles ranging from inspirational to African history, culture & arts, among others. I also express ideas and experiences through creative writing. ●​ Crossword puzzles: in my spare time, I enjoy completing crossword puzzles. ●​ Club activity: I am actively involved in a club that aims to improve effectiveness and development of underprivileged members, serving as the club secretary. ●​ Running: I enjoy the early morning jogging as it helps my body system prepare for the day's activities. ●​ Games: I like to engage in board games such as draft in my spare time. REFEREES: Available on request.
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