Chrysanti Hayle

CHRYSANTI HAYLE V I R T U A L A S S I S T A N T EDUCATION HISTORY Bachelor's in Health Science University of the People 2021 - 2025 (Ongoing) High School Diploma, Certificate in Business Studies Mount Alvernia High School 2011 - 2016 Studied English, Biology, Chemistry, Physics, Mathematics, Office Administration, Principle of Business, Electronic Document Preparation, and Management MY SKILLS Photoshop / Image Editing Data Entry Microsoft Office Suite Adobe Software Suite Customer Support Phone, Email, and Live Chat Editing / Proofreading Emails Appointment, Inbox, and Calendar Management WORK EXPERIENCE CARE Representative Vistaprint 2021 - 2023 Providing customer support to customers through phone, email, or chat Providing design assistance with eCommerce products Customer Relationship Manager The National Pen Company 2020 - 2021 Built and maintained profitable relationships with key customers, increasing sales by 15% Conducted regular customer reviews and implemented strategies to improve customer retention Data Entry Specialist GoTRG 2018 - 2019 Ensuring accuracy and completeness of the data and making sure it is organized and stored in an efficient way. Responsible for other duties such as creating reports, verifying data accuracy, and updating existing data. Customer Sales & Retention Consultant Horizon Telesource - Provide excellent customer service and ensure customer satisfaction. Build positive working relationships with customers for repeat businesses.