Christy Rae Thom-■- ■ Seattle, Washington ■ www.christyraecreative.com
ENTERPRISE TECHNOLOGY PROJECT MANAGER
Dynamic and resourceful technology project manager with expertise in concepting and delivering creative UX
and web design strategies that propel businesses to the forefront of their industries.
Results-driven industry specialist skilled in streamlining enterprise-level creative workflows to optimize efficiency and
profitability. Articulate communicator with talent for cultivating productive working partnerships. Collaborative leader with
demonstrated success in building & mentoring teams that exceed expectations. Adept at project management. Experienced
in contract negotiation. Committed to pursuing opportunities for continuous professional growth and development.
WORK EXPERIENCE
InfoTech Sourcing - Contract: Meta
January 2023 – Present
Program Manager III
Seattle, WA
▪ Reviewing new product launches, focusing on integrity standards to ensure user safety on Meta platforms
▪ Identifying and mitigating integrity and safety risks before new products are launched
▪ Addressing child safety obligations and escalating high severity harms
▪ Developing and maintaining standards which help maintain user trust and safety
▪ Maintaining regulatory compliance across Meta’s platforms
▪ Collaborating with multiple teams such as Product Integrity and Risk Launches, Privacy, Policy, and Legal
Amazon
July 2022 – January 2023
Program Manager II
Seattle, WA
▪ Program Manager for the Halo Band Design team
▪ Managed complex design projects supporting the Halo Band products, ranging from in-app experience
to marketing standard projects
▪ Worked with account level executives to promote and improve the experience of the Halo Band
Revive Agency
January 2022 – July 2022
Senior Creative Project Manager (Renote)
Nashville, Tennessee
▪ Managed complex digital and rebranding campaigns for hospitals and healthcare organizations using
Agency Agile methodology
▪ Organized projects into work streams and phases while tracking and reporting status on the entire project,
milestones, resource utilization and project finances (including burn-down)
▪ Implemented Asana workflows for team usage
DCG One
October 2021 – January 2022
Creative Project Manager
Seattle, WA
▪ Managed projects including: full marketing campaigns, website, video, augmented reality
▪ Supported UX, Design, and Account Services Teams to best organize and serve creative projects
▪ Oversaw projects from start to finish including ensuring project outcomes meet the deliverable deadlines and
the required standard of quality and budget
Microsoft
May 2021 – October 2021
Senior Creative Project Manager – Microsoft Customer and Partner Solutions
Seattle, WA
▪ Partnered with teams across worldwide Microsoft organization and worked directly with subject matter experts
to develop readiness and training materials
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Supported a team of designers, copywriters, and video producers
Lead project workflows, finalized creative briefs, assigned jobs to team members, facilitated feedback,, and ran
production timelines
Streamlined departmental operations by creating a Creative Brief and Engagement process for the team
Built, launched, and oversaw internal SharePoint site to highlight Quarterly initiatives and projects
Created and maintained newsletter for internal team use
Christy Rae Creative
September 2017 – May 2021
Project Manager; Webflow Developer; UX Content Strategist
Seattle, WA
▪ Designed customized HTML, WebFlow, and WordPress websites
▪ Built skills in UX development, UI design, and UX content strategy
▪ Delivered web development and strategy projects for B2B technology marketing firms, providing optimum ROI
in terms and time and value
▪ Collaborated with TenGun Design to build a website for a global travel company
▪ Partnered with CenterLine Digital to develop UX content strategy for enterprise-level information management
organization
▪ Worked with Lisa Furukawa Music as project manager and social media consultant
Microsoft
July 2016 - July 2017
Senior Project Manager – Business Strategy, Advertising Quality Services
Seattle, WA
▪ Optimized user experience for Bing.com
▪ Upgraded security for fraud services department within five months by developing and introducing
easy-to-understand customer policy guidelines
▪ Slashed case time-to-close in half by establishing training curriculum for agents, including site templates and
support documentation, while adhering to Microsoft legal department requirements
▪ Unified policy judgment application for first time within department
EDUCATION
Seattle Central College
Associate of Science, Information Technology,
▪ Dr. Charles H. Mitchell Fund for Excellence Scholarship
▪ Featured Scholar - Believe Gala, Seattle Central College
▪ Member, Phi Theta Kappa
2019
Seattle, WA
SKILLS
Software & Programming: Adobe Creative Suite; MS Office Suite; Figma; Sketch; G-Suite; HTML5; CSS
Content Management Systems: WordPress; Webflow; SharePoint
Project Management Platforms: Asana; MS Project; Jira; Trello; Smartsheet; Microsoft Planner
Areas of Expertise: Process Improvement; Project Management; Content Development; Leadership & Mentoring; Strategic
Planning; Operational Oversight; Training & Development; UX Strategy; Problem Solving
