Christy Padilla

I am a Registered Nurse with experience with different fields and love to help others in achieving their business goals.

My name is Christy and I've work in medical field and BPO industry in my 9 years of working.

I am best in Customer Service, Virtual Assistant, Medical Transcription, Data Entry and excel in providing good quality Medical Administrative Support. It includes the following task:

• Transcription of file from Audio to Word
• Transcription of file from PDF to Word
• Proof reading of files
• Email Handling and Responding
• Data Entry in Words or Excel
• Medical Research
• Typing of reports
• Requesting for Medical Supplies
• Inventory of Medical Supplies
• Daily, Weekly and Monthly Reports of Clinic / Hospital
• Following up with patients
• Scheduling an appointment and Calendar Management
• Database Building (Updates of patient’s record)
• Calling clients to assist in scheduling a consultation with counselor
• Receiving incoming calls from patient who has concern with regards to their appointment
• Auditing Calls to ensure quality is met by client's standards
• Weekly meeting with clients with regards to performances
• Monthly meeting with the corporate heads with regards to account performances
• Coaching agents with regards to their phone and email handling.
• Weekly staffing to ensure enough number of people working in the account.

My goal is to help my client with their work.

Stay Positive, Work Hard and Make It Happen.