Christopher Hoffman Villanueva
Contact Info
Address: 37-B Malvar st. Project 4, Quezon City
Telephone No.:-
Mobile No. : -
Email: -
Personal Particulars
Date of Birth: 15 Mar 1970
Nationality: Filipino
Gender: Male
Marital Status: Single
Mothers name: Sonia Villanueva
Fathers name: Enrique Villanueva
SSS no. :-
Educational Background
Field of Study:Computer Science/Information Technology
Major : Computer Programming
Institute / University:Systems Technology Institute
Graduation Date:Sept 1993
Employment History
* Company Name: Acquire Asia BPO
Position Title:CS/TSR
Industry:Call Center / IT-Enabled Services / BPO
Date Joined :February 2010
Date Left:April 2019
Work Description:
We handle Customer queries and help customer with technical and billing concerns for an Australian Telecommunications company regarding Broadband, NBN and Voip.
* Company Name: Etelecare (Stream)
Position Title:TSR
Specialization: Customer Service/Tech support
Industry:Call Center / IT-Enabled Services / BPO
Date Joined :July 27,2009
Date Left:Dec. 18,2009
Work Description:
I am a TSR for a computer company, Troubleshooting computer hardware
And some software issues.
* Company Name: Concentrix IT enabled
Position Title: CSR/TSR
Industry:Call Center / IT-Enabled Services / BPO
Work Description:
We handle Pay per View orders. Trouble shooting for Satellite TV issues.
* Company Name: Epixtar IT enabled (Amberbase)
Position Title:csr
Specialization: Customer Service
Industry:Call Center / IT-Enabled Services / BPO
Work Description:
I am a CSR for a credit card company. We handle card holders inquiries about their credit cards; their line of credit, balances etc. We also process payments. reset cardholders online account passwords.
.
* Company Name: Smart communications
Position Title:encoder/auditor
Specialization:Clerical/Administrative Support
Industry:Telecommunication
Date Joined :May 2002Date Left:Mar 2003
Work Description:
encoding applications. auditing encoded transactions
Top Skills
internet explorer, windows OS , modems and VOIP
Educational Background:
Date Graduated
Elementary: Immaculate Conception Parish School 1982
High School: Ortanez University 1986
Systems Technology Institute 1993
Trainings:
OJT- Department of Trade and Industry 1993
Personal References:
Tess Banez Smart Comm Team Leader-
Albert Blanqueza Acquire Asia BPO Team Leader-
Ian Espejo Acquire Asia BPO Co-Team Leader-
Dionisio Vinluan-
Email -Position:csr
Company:ambergris
Relationship:former coworker