Christopher Roberts

Curriculum Vitae – Christopher Roberts Email:- USA Number: - SPAIN Number: - UK Number: - Experience Personal Profile: Over fifteen years of International business experience in Product, Digital (Mobile/Web) and Technology. Highly effective, strategic and delivery focused executive with the ability to perform under extreme pressure (a motivator and team builder). Excellent communicator, negotiator and hands-on problem solver. Corporate as well as start-up experience (in both pre-funding and post-funding phases). Partner - Digital Strategy/Services Colmenero Digital Location: USA/Spain/UK January 2016 – Present (Available for Contract Assignments) Primary Responsibilities  Digital Strategy, Transformation and Agile Delivery  Project and Programme Management  Product Strategy and Execution  Executive Level Interim Management  Consulting (Travel, Technology, Advertising)  M&A Leadership and Execution Digital Strategy  Define Digital Product Strategy (Mobile and Web)  Shape the role of Digital in Sales, Operations, Customer interactions  Create supporting Board and Group level vision documents and roadmaps Delivery Optimisation  Optimise Digital Development (Agile or Waterfall) - full lifecycle, governance, requirements, analysis, development, test, deploy, monitor and performance  Optimise Digital Delivery Capabilities - identify, plan and secure full-time teams, partners, tools to deliver the vision and roadmap  Optimise Partners - Offshore and Nearshore Strategic Partnerships - where relevant (identify potential partners, RFP process, negotiate, contract and onboard) Delivery/Execution  Operational role in Product Management (vision, strategy, plan and delivery)  Operational role in Application Delivery - Agile or Waterfall (Customer and Internal facing Applications, Mobile/Web full lifecycle) GVP Corporate Strategy & Development Travelport Location: UK January 2014 – December 2015 Primary Responsibilities Travelport Corporate Strategy, Mergers and Acquisitions, Strategic Alliances and the development of new business initiatives including Mobile, Digital Transformation and Big Data. Member of the Travelport Executive Management Team  Board of Directors Member - Locomote (Travel Management Platform)  Board of Directors Member - Travel IT (Tour Operator Software) Highlights - Achievements  Delivered Blueprint for Travelport Digital Strategy (Board Level)  Delivered Five Year Corporate Strategy and Board Level Updates/Plans  Designed Data-Driven Cloud Based Merchandising Platform  Secured/Signed Partner agreement with Regus  Secured/Signed MasterCard Global Alliance Completed M&A Transactions:  Mobile Travel Technologies Ltd (MTT): http://www.prnewswire.com/newsreleases/travelport-acquires-mobile-travel-technologies-ltd-mtt-.html  Travel IT: http://www.prnewswire.com/news-releases/travelport-invests-in-germantour-operator-distribution-company-travel-it-.html  Locomote: http://www.tnooz.com/article/travelport-takes-stake-in-locomote/ Global Director – New Business Commercialization Regus Group Location: Spain June 2012 – December 2013 Primary Responsibilities  Define global launch strategy for new products  Develop commercial models/ business cases for each new product  Establish initial customer/partner pipeline (business development)  Execute first product deployments (test and refine until ready for business-as-usual) Accomplishments  Delivered all targets for 2012/13 (75 new locations for Regus Express)  Negotiated and delivered three major partnerships based on the new Express product Global Product Director Office, Campus and Services Regus Group Location: Spain August 2010 – June 2012 Primary Responsibilities  Product Development - Business Networking Services, HD Video Conferencing, Productivity/Storage Software, Mobile Worker Products and Document Services  Product Management - Office, Co-Working Spaces and Services Accomplishments  Defined and delivered the first Mobile Working Business Lounge in France (partnered with Shell)  Delivered the first Web-Based Virtual Agent Solution, Access Control System, Mobile Retail Products, Streaming News Service, etc…for Mobile Worker Business Lounges  Delivered the Partnership framework for Global HD Videoconferencing in our Meeting Rooms  Designed and launched Regus BuinessLink (80+ countries) – Web-Based networking services  Designed and launched the Regus DocumentStation – print/fax/scan from any mobile device  Developed Product standards for Open plan - Co-Working spaces and services CTO BT Account Hewlett Packard UK November 2009 – August 2010 Location: UK Primary Responsibilities  Manage & Create Innovation at a business level  Alignment of HP/BT capabilities to create opportunities  Technical design authority for specific solutions  Create & manage portfolio of HP BT propositions  Identify opportunities to align HP & BT capabilities for JGtM (Joint Go to Market) Accomplishments  Definition of Joint Cloud Services Solution (tested with global partners)  Secured major Data Centre Transformation and Storage contracts  Secured application Support and Maintenance (Outsourcing) contracts Director Practice Principal Hewlett Packard UK September 2006 – October 2009 Location: UK Primary Responsibilities  As HP entered into large scale/complex account and programme delivery, ensuring capabilities and best practice were in place became the focus of the newly formed Major Programmes Group (MPG).  Accountable for building the team capabilities, defining best practice and taking a leadership role on key customer accounts (from bid to delivery). MPG covers programmes in excess of £10 million.  Focus was in two areas of the business - Communications (Telco), Media and Entertainment (CME) and Financial Services. Accomplishments  Lead on Major Telco CRM Programme (size in excess of £40 million)  Lead on Major Telco DCC Programme (size in excess of £30 million)  Delivered strong leadership on key customer accounts (in CME and Financial Services).  MPG Team set-up completed including structure/governance  Reduction of programmes in escalation and improved business performance across portfolio. Head of Global Service Platforms - One Vodafone Vodafone Group Services Limited January 2005 – August 2006 Location: UK Primary Responsibilities Lead the successfully delivery of the Global Service Platforms (GSP) One Vodafone Programme (on time and within agreed scope) by building a high-caliber deliveryoriented PM department and providing leadership across a range of key stakeholders. Accomplishments  Consolidated local data services (in each OpCo) to a centrally hosted and managed environment in GSP (with an end result of increased speed to market, lower costs and improved quality across the group).  Established migration/business transformation programmes for the following Vodafone Operators: Portugal, Italy, Netherlands, Germany, Sweden, Spain, UK, Ireland, Greece, Malta and Egypt.  Lead responsible parties to deliver into the shared hosting/operations center in Germany and successfully migrated target OpCos  Ensured all related business process, HR, finance, development, integration, etc impacts were managed to support the business transformation programme. Head of Programme Management Vodafone Group Technology - Global Service Development June 2003 – January 2005 Location: Germany Primary Responsibilities My area of responsibility within Vodafone Global Service Development included the development of Mobile Media software and integration across EMEA. I was an Executive Level manager leading the following six departments: Strategic Programmes – One Vodafone Global Service Platforms programme definition, J-Phone (Vodafone Japan) technology convergence and Vodafone UK SDP. Account Management – Global technical account management team supporting 15+ Operators across Europe/Asia Pacific including partner networks. Global Service Development PMO – Central PM Department to coordinate global marketing, engineering and technical deployment/integration (along with a high volume of sub-projects and programmes). Deployment/Integration – Team of deployment planners and specialists set-up to manage the roll-out of global service platforms releases across 15+ Vodafone Operators in Europe/Asia Pacific and Partner networks. Demand and Requirements Management – Team to manage demands on the Global Engineering organisation - marketing and non-functional requirements. Mobile Payments Team (Italy) - Team based in Italy designed to investigate and develop mobile payment solutions for the group. Consulting Programmes Interactive Planet (UK) Limited October 2001 – March 2003 Location: UK Interactive Planet Limited (IPL) was a full-service software, application and interactive design/development agency. Founded in 1993, IPL has a long history of developing unique technical and commercial solutions for Internet and Mobile based initiatives. IPL is based in the United States (was partially funded by Bank of America). My role at IPL (in London) was split over two years (total time at IPL was over four years). The first year was dedicated to establishing the subsidiary office in London and reaching profitability. Primary objectives were accomplished and my responsibilities as MD were transitioned to another executive. The second year I focused exclusively on Consulting Programmes. Some of the programmes are as follows: Vodafone Live! (Executive Programme Manager) – Primary focus was to drive the initial launch of Vodafone Live! across multiple countries (managing Vizzavi commercial and technical teams). Specifically, my responsibilities included management of multiple entities within Vizzavi Europe, Vizzavi countries and interfacing with the Vodafone Programme Management office in Germany. Vizzavi Europe (Head of the Technical Programme Management Office) – Took the lead as the interim manager of the TPMO for Vizzavi Europe. Primary responsibility was the management of the team during the development and release of two pioneering web/mobile portals (Germany and Italy). REVERB (REVERB an Internet-based MP3 music distribution system) – Co-developed the first round business plan, identified partners in the US and Europe. GLUE (GLUE is a unique content management system enhancer for Web and Mobile) – Worked with the CEO to define product pricing model and sales material. Managing Director Interactive Planet (UK) Limited October 2000 – October 2001 Location: UK Primary Responsibilities  Responsible for setting up, opening and managing the UK office  Built team and established company development and sales process  Generated new business and achieved profitability  Was also responsible for IPL enterprise wide management decisions – worked directly with the CEO to define corporate proactive and reactive strategies (for seven offices across the United States)  Established partnership with Universal McCann (named the in-house interactive agency for McCann UK). Clients BMW, Marriott Rewards, Lufthansa Airlines, Panasonic, AMD, Microsoft Director of Strategic Accounts Interactive Planet Inc. June 1998 – October 2000 Location: USA - Atlanta, Georgia Primary Responsibilities  Developed strategic partnerships with major advertising and media agencies  Responsible for growth/profitability of major accounts  Managed high-profile Internet-based and interactive media projects  Managed project teams Clients NationsBank/Bank of America, IBM, Fannie Mae, Kodak, USA Group, ClickChoice.com, Realestate.com, Redhat Linux, Dove Consulting, MAG Mutual, NSI, Publix, CyberCash, MCI, UUNet, CDW, EPhyscian, BBDO, WestWayne, DWP/Bates, Adair-Greene, JWT and DMB&B Accomplishments  Developed partnerships with a range of top global/national advertising agencies  Created a strong and very loyal project management team  Consistently delivered projects on time, on strategy and within budget  Defined internal development/testing/validation process Senior Account Manager Donino, White, & Partners (Bates Interactive) January 1997 – June 1998 Location: USA Atlanta, Georgia Primary Responsibilities  Developed strategic marketing and research programmes for technical clients  Managed all aspects of extensive interactive advertising programmes  Project manager for the development of interactive/Internet based initiatives  Managed the creative development/production of interactive, broadcast and print advertising  Responsible for the profitability of assigned accounts Clients UUNet, CyberCash and BellSouth Business Systems Senior Account Manager Clarion Marketing and Communications (DMB&B) September 1993 – January 1997 Atlanta, Georgia USA Primary Responsibilities  Managed the development of business-to-business collateral and print advertising  Managed development of “phase one” Web sites and interactive media  Managed all aspects of extensive retail design projects (UPS)  Responsible for the profitability of assigned accounts Clients United Parcel Service, Scitor/ITS (Equant), and Troutman Sanders Education IMD Business School Change Management Course 2005 – 2005 Maastricht University Business Strategy Programme 2004 – 2005 London Business School Corporate Finance Programme (Exe Education) 2002 – 2003 Augusta State University Bachelor of Arts, Communications 1992