Christopher Pepper

 Curriculum Vitae Christopher Pepper Address: Cerro Pelao Numero 18 Buzon 55 Los Carriones 18818 Granada Spain. Email: -Mobile: - Education: Current: Web development track through Treehouse, proficiency in the following: HTML 5 CSS 3 Javascript -: GNVQ Retail Management -: The Rickstones Academy, Witham, Essex English Language A, English Literature A, Technology A, Maths B, Music A, Double Science A, French C, Science A, Humanities B, Business studies B. Career Details: - Inflite Engineering: Security Coordinator – Health and Safety Manager Coordinate, develop and evaluate security programs Develop health and safety management systems to comply with external audits Develop internal and external networks to allow performance to be benchmarked Reduce the number of health and safety incidents. January 2013 – June 2013 St Annes Castle: Restaurant Manager Preparing and presenting sales reports Promoting and marketing the business Ordering supplies Overseeing stock levels Planning menus Agreeing and managing budgets - Bemycleaner.com: HR Manager Providing data on staff turnover, cost per hire, and training hours per person Team development, facilitating staff development and progression Responsible for all operational and strategical activities relating to the workforce. - Mechanical Turk at Amazon Performing various remote tasks including data entry and answering client questions. ABK Care Services: Personal Care Worker Providing personal care to elderly and/or disabled clients in the privacy of their own home Help clients to maintain a sense of independence Documenting and administering the appropriate medication - Landbaby Boutique, The Bluecoat Gallery, Liverpool: Owner/Manager Recruitment, training and development of all new staff members Managing profit and loss Product management to ensure profitability - Littlewoods, Crosby, Liverpool: Customer service agent Taking inbound calls Cold sales Order processing Add on sales - Virgin Trains, Chapel Street, Liverpool: First class cabin crew Working with a diverse team in creating an effective framework for achieving performance goals Experience dealing with High Net Worth clients Enhancing the overall travel experience and maintaining the safety/security onboard at all times Customer service and the delivery of refreshments Personal Statement Throughout my employment I have demonstrated a key commitment to improving business growth, through sales, marketing and brand development online. In my opinion I thrive at communication, through effective listening skills, empathy and pro-activity. I understand the necessity of customer retention in a thriving business world, and the importance of remaining one step ahead of the competition.