Christopher Miller

CHRISTOPHER MILLER-| +1 - | Minnesota, USA Summary I am an Account Manager with over 10 years of experience in sales and management, both with small businesses and nationwide brands. I quickly build strong partnerships with clients and organizations, from floor employees to CEOs to leverage our relationships, drive growth, and deliver exceptional customer experiences through meaningful interactions. Skills and Proficiencies ● Award-winning Virtual and Face-to-Face Selling ● Team Management ● Sales and Training Presentations ● ● ● Relationship and Account Management Customer Service Interdepartmental Collaboration Experience Jeremiah’s Taproom | Edinburgh, UK Manager 10/2021 - 11/2022 ● ● ● ● Comcast | St. Paul, MN Account Manager 05/2016 - 09/2021 ● ● ● ● ● ● Comcast | Roseville, MN Retail Sales Professional 01/2010 - 05/2016 ● Led bartender recruitment, training, development, and managing of performance evaluations for team of 20 Created relationships with beer and spirit vendors to generate discounts and increase free inventory Reduced turnover rate by 45% by establishing sales contests and employee recognition programs Increased weekday bar attendance by 32% through newly created Jeremiah’s Jukebox night, cross branded promotions, and social media Managed and trained multiple selling teams of 22 agents and 15 different dealers Partnered with 23 local businesses and 18 National Retail stores to sell Xfinity services to 2,702 new and existing customers within 2 years Designed incentive-based programs to help dealers achieve their sales goals and 127% of my KPI Built training and onboarding third party programs which resulted in #1 in Division churn and #1 in Nation customer service scores Launched Division wide boardroom for coworkers to share their elevations and escalations with different regions Oversaw the #1 Comcast campaign in the nation for 8 months 2012, 2013, 2015 Elite Award winner, 2013 Highest Sales in Division with 215%, 13x Salesperson of the Month, 8x #1 Sales in a Quarter Education and Training Bachelor of Liberal Arts Degree University of Minnesota -Twin Cities | Minneapolis, MN