A Skilled technical support engineer with great customer service experience, I have worked with different companies and had great impact with them, I have good interpersonal relationships and communication skills, ability to solve complex issues with low or no supervision from superior. Yes, I have experience working remotely for several years. I have handled customer support, technical support, and sales roles, assisting customers through phone, email, and chat. I have also managed CRM tools like Zendesk, Intercom, and HubSpot for tracking and resolving customer inquiries.
Additionally, I have experience in data analysis, helping businesses make informed decisions based on customer trends. I have also conducted remote training sessions on job opportunities and guided students through online learning.