Dynamic and results-oriented Operations Manager with a proven track record in customer
service, sales, collections, and team leadership. Specialized in strategic thinking, innovation,
and creating collaborative work environments. Proficient in SAP and skilled at enhancing
customer experiences while optimizing operational efficiency. Excels in problem-solving and
implementing effective service strategies to drive business growth. Experienced in the SaaS
industry with CRMs like Salesforce and Zendesk