Christopher Flowers -| Phone:-
Training and Development Coordinator and Project Manager with 15 years of experience in management, administration and leadership. Proven ability to strengthen curriculum development, operational processes, administrative functions, and achieve organizational goals. Demonstrated ability to manage and accomplish planned project outcomes. Comprehensive skills across all facets of Training, Development, LMS, ERP, Project Management and Executive Administration.
WORK EXPERIENCE
LMS Administrator / Consultant / Contractor - Corporate Training
Christopher Flowers Consulting
LMS Consultant/Administrator - Zoetis Pharmaceuticals (Formerly Pfizer)5/2017 to 8/2017
Brown Bag Marketing 3 month projectAtlanta, GA
Corporate Training & Development Support Consultant SunTrust Bank5/2013 to 4/2017
Training-Pros, Inc.Alpharetta, GA
SunTrust Robinson Humphrey
Learning Solutions Consultant responsible for the implementation of ILT & VLT in the areas of: Assessing Financial Quality. Financial Modeling & Applied Excel, Corporate Valuation, Comparable Analysis, Uniform Approach to Credit Analysis, and Series 7 and 79.
Support Analyst training at SunTrust Bank for positions in Portfolio Management and Series completion.
Manage the day-to-day classroom logistics and Success factors LMS data management (user, learning, curriculum, physical resource, security, and reporting).
Communicate analyst training performance to SunTrust Robinson Humphrey Program Management Team.
Corporate Training & Development Support Consultant Infor Global Solutions11/2011 to 4/2013
Training-Pros, Inc.Alpharetta, GA
Infor Global Solutions
Established and managed internet portal access to web based portals for all global partners and employees.
Researched and troubleshot access issues and concerns related to partner and employee access to web-based portals
Trained all users on accessing web-based portal content.
Maintained electronic files of all global users, access issues and access resolutions globally.
Assisted in organizing, planning and implementing training protocols for all global users.
Provided access to LMS system (ePath Learning Modules, Sharepoint, Adobe Captivate) and confirmed prerequisite completion rates. Also supported partners and clients with Cornerstone LMS, and Moogle LMS.
Succeeded in turning around negative client perceptions and re- establishing technical expertise credentials for global users.
Became subject matter expert on global access work streams and provided technical perspective to management and IT teams for updates, improvements, and transitional needs.
Windows 2010 Active Directory Environment experience (Profile set-up and management)
VPN remote access and connectivity expertise. Support IT team in training of global users.
IT Ticketing system set-up and support.
Development Analyst / Corporate Training3/2009 to 10/2011
The Atlanta Children’s ShelterAtlanta, GA
Responsible for recruitment, selection, training, supervision, and day-to-day management of all corporate and individual volunteers.
Assisted with the planning and implementation of all fund-raising efforts conducted by or on behalf of ACS, Inc.
Oversaw management of Raiser’s Edge database management program.
Maintained electronic files of all acknowledged gifts and any supporting information.
Supported Grant writing process and RFP submission to completion.
Assisted with publication of quarterly newsletter and monthly e-newsletter
Assisted in organizing, planning and convening of all fundraising and community events.
Prepared monthly reports for the Executive Director of statistical data.
Responsible for the full execution of ACS largest yearly event “Holiday House”. Generated in-kind and monetary donations in excess of 250k.
Christopher Flowerspage 2 of 2 -| Phone:-
Training Analyst / Executive Administrator1/2006 to 2/2009
The Lotus Project, LLCAtlanta, GA
Directly responsible for the daily operations and administration of the job readiness and life skills training module.
Responsible for assisting with curriculum creation, on-going research, development, and implementation of training components.
Responsible for general oversight of office management procedures and protocols. Including: Accounts Payable, Accounts Receivable, General Ledger, Journal Entries, Inventory Management, and Collections.
Conducted student job preparedness assessments.
Established and maintained Human Resource related employee files reflecting salary increases, deductions, garnishments, benefits, payroll exceptions, and W2 withholdings, exercising a high level of confidentiality.
Co-authored company’s policies and procedures manual outlining payroll, background checks, references, meals, breaks, vacations, benefits, company regulations, and performance expectations for exempt and non-exempt employees.
Researched and developed curriculum for and conducted HR training covering current Federal/State employee laws, payroll, FMLA/ADA policies.
Rectified haphazard payroll processes by instituting computer based downloadable systems that eradicated prior history of errors and slow processing time. Subsequently project managed complex system integration following company acquisition, merging 100+ payroll records to QuickBooks Pro.
Created client service plans that outline barriers to success, and strategies to overcome barriers.
Negotiated and enforce collections to recover funds and expedite the clearance of delinquent accounts.
Directly responsible for the collection of outcome measurement data.
Assistant Director1/2005 to 12/2006
The Atlanta Collaborative Kitchen (TACK) – Project Open HandAtlanta, GA
Directly responsible in concert with the Program Director for the daily operations and administration of the TACK culinary arts training program.
On-going research, development, and implementation of all training components of the TACK training program.
Assisted in the development and the evaluation of the culinary arts theory, culinary arts lab, life skills, and job readiness training components to insure effectiveness and continuity.
Developed and nurture relationships with the Atlanta Hospitality Industry for externships and employment placement opportunities for graduating students.
Primarily responsible for the effective tracking and reporting of program outcomes, program financials, and grant management/compliance.
Conducted student recruitment, interviews, screening, and selection.
Regularly assessed student job preparedness levels. Provide counseling support to address and remove barriers.
Created, developed and implemented Life Skill curriculum for training program.
Primary community outreach representative/liaison for TACK training program.
EDUCATION
Certificate in Advance Web DevelopmentOctober 2015
Emory University
Certificate in Fundamentals of Web Development June 2015
Emory University
BFA in Fine Arts
University of Akron