Christopher Edwards

Tyson Edwards Atlanta, GA |-| ctecreative.com | linkedin.com/in/ctysonedwards Summary Product Manager with 7+ years of experience driving B2B SaaS solutions across healthcare and retail. Skilled in aligning UX, engineering, and business goals to ship impactful features. Strong background in UX, stakeholder engagement, roadmap strategy, and cross-functional leadership using Jira, Microsoft 365 and Figma. Experience Product Manager – IntakeQ | SaaS | Agile/Scrum | May 2022 – May 2025 ●​ Led agile ceremonies as both Product Owner and Scrum Master using Jira and improving sprint velocity by 25% for a distributed engineering team ●​ Designed and deployed ambient AI listening tools with automated summarization, reducing provider documentation time by 35% ●​ Delivered an ePrescribe feature that contributed to an 80% increase in monthly recurring revenue (MRR), addressing a top customer request Product Owner – Floor & Decor | Agile/Scrum | Dec 2020 – May 2022 ●​ Led end-to-end UX and workflow redesign of an internal quoting tool using Figma and custom calculators, achieving 100% adoption across retail teams ●​ Translated customer feedback and usage data into roadmap priorities, accelerating feature delivery and earning executive buy-in ●​ Facilitated agile practices for two distributed engineering teams, improving sprint delivery and product alignment Product Owner – Carestream Dental | Agile/Scrum | May 2018 – Apr 2020 ●​ Built a structured customer feedback network, using insights to drive usability-focused feature releases ●​ Led agile and stage-gate coordination via Azure DevOps for two engineering teams, aligning stakeholders through regulated development cycles ●​ Managed B2B SaaS product lines in healthcare, launching dashboards, reporting tools, and UX improvements within legacy architecture Education The Art Institute of Atlanta – BFA, Graphic Design | GPA 3.3 | Graduated 2003 Skills Product: Outcome-Driven Roadmaps, Agile/Scrum Facilitation, Product Vision, AI Advocate, User Research, Roadmapping, Jira/Trello, Data Analytics via Power BI​ Soft: Stakeholder Engagement, Data-Informed Decisions, Technical Background, UX Background, Cross-Functional Leadership