Chris Duncan
Email:-LinkedIn: www.linkedin.com/in/christopher-duncan1
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Profile
IT professional with 6 years industry experience in Wintel and Virtualization technologies, most recently having worked with Origin IT as a key contributor within the systems engineering team, committed to delivering value to the wider business.
Following extensive travel; seeking a permanent opportunity in the Systems or DevOps Engineering spaces.
Experience
Origin IT
Level Three Systems Engineer
Auckland, New Zealand
2018 – March 2019
Maintenance and improvement of virtualized environments, sized between 30 and 250 instances.
Completing daily, weekly, monthly checklists and reporting tasks.
Completing level three systems tickets from ticketing queue.
Assist junior and intermediate engineers with tickets and escalations as required
Performing scheduled monthly maintenance and patching routines.
Participating as senior escalation engineer in scheduled On-Call roster.
Review and approve technical solutions for deployment to production
Technology
Server farm administration – Windows Server 2003 – 2016, CentOS
Application platform administration – SQL, Exchange, IIS, Office 365, IPFX, ConnectWise Automate.
Virtual platform administration – VMWare (vSphere, Horizon View), Hyper V, Azure, AWS.
Storage platform administration – HPE Nimble, IBM v7000, Dell EMC VNX.
Physical server administration – HPE ProLiant series, IBM Blade Center
Backup / DR Platform administration – Veeam, Zerto.
Base networking administration - Cisco, Fortinet, Meraki.
Origin IT
Field Engineer (Onsite Systems Engineer)
Auckland, New Zealand
2015 - 2018
eGSolutions
Systems Engineer (Contractor)
Rotorua, New Zealand
2012 - 2015
Education
Microsoft Certified Expert: Azure DevOps Engineer
Microsoft Certified Associate: Azure Administrator
VMware Certified Professional: Datacenter Virtualization (VCP6-DCV)
Diploma in Information Technology Level 6
Waiariki Institute of Technology – 2012
Role Specific Achievements
Level Three Systems Engineer
2018 – March 2019
Performed multi-staged upgrade of monitoring infrastructures to meet security and availability requirements. Resulted in the successful migration of approx. 5000 agents to the upgraded platform.
Scoped and performed multi-staged upgrade of VMware environments. Resulting in improved performance, environmental stability and security outlook to the business.
Constructed SQL instance and completed migration and decommission of disparate application databases. Resulting in consolidated database platform and reduced licensing costs to the business.
Constructed hardened, highly-available web farm in preparation for migration of mission-critical, public facing websites.
Field Engineer
2015 - 2018
Constructed replacement Windows servers for mission critical application, packaged and deployed application to 85+ users.
Constructed replacement CentOS servers for key financial application resulting in additional business capabilities and performance improvements.
Constructed replacement Windows servers for physical backup and testing environment.
Constructed and migrated vCenter servers from Windows to Linux appliances.
Team member in the implementation of multiple migrations from Windows 7 to 10.
Involved in infrastructure refresh scoping, environment consolidation and technology road mapping.
