Christopher Crawford

Chris Crawford Jacksonville, FL Phone: - Email:-Objective Award Winning & Highly Motivated Business Professional seeking an opportunity to leverage my experience, knowledge, performance, reputation and exceptional communication skills to contribute to your organization. Experience Journey’s & Journey’s Kidz – Store ManagerAugust 2017 – June 2020 I began my career as an Assistant Manager at Journey’s ($1.2 million store valuation). Within nine months of my first working day, I achieved promotion to Store Manager of one of the few Journey’s Kidz stores ($650,000 store valuation) in the State of Florida Within the first year of being Store Manager of Journey’s Kidz, I broke all sales records and achieved all of my sales goals. In addition, I achieved multiple managerial awards, 1 performance award and then was again promoted to a higher volume store: Journey’s ($1.3 million store valuation) Supervised all operations & associates, including but not limited to: training, coaching, evaluating & assessing their performance and their ability to apply the knowledge & skills provided to them Apple, Inc. – Senior Technical Advisor (Tier 2) iOS, WatchOS & MacOSSeptember 2015 – April 2017 Was promoted to Tier 2 – Senior Advisor – within nine (9) months of start date Led multiple team meetings and considered to be a primary resource of knowledge for the team Consistently demonstrated advanced level skills in all aspects of Apple hardware & software Considered by many to: a) have an expert analytical mind, b) be an expert problem solver and c) have advanced knowledge in Apple products/procedures when it comes to problem solving/troubleshooting Web.com – Digital Marketing ConsultantNovember 2014 – March 2015 Marketing & Advertising consultant/sales position selling Web.com’s digital marketing suite of products to local small to medium size businesses in the Jacksonville area Research advertising & marketing trends to best advise businesses on how to proceed with a successful marketing program on the internet Oyova Software, LLC – Project Manager (Contract/Consultant)May 2014 – June 2014 Was recruited based on my knowledge and experience to manage current projects and develop action plans for beginning stage, stalled & incoming projects Responsible for managing seven (7) developers and their numerous projects Assisted developers by contributing my time to development work (web design, HTML & CSS code integration and troubleshooting website errors) Increased productivity among developers through motivation, strong communication of directives and setting clear expectations & goals In a short period of time as Project Manager, five (5) projects – which were live, but severely late in getting critical updates completed – were brought to completion. The company, in turn, was then able to collect approximately $12,000 in revenue for these projects as well as allowing the company to turn their focus onto additional projects – which ensured further revenue to be generated YP (formerly AT&T Advertising Solutions) – Advertising RepresentativeJune 2009 – February 2013 Consistently kept my numbers above expectations, highlighting my internet sales results for our digital products -: 167.20% of my Internet Sales objective) Exceeded the- Jacksonville Campaign Internet Sales objective (coming in at 102.4%) - the campaign had been implemented two (2) months prior to my involvement Lead the- Gainesville Campaign with the highest number of new ValuTrak activations per account managed Promoted to Outside Sales Division from the Inside Sales Division after 22 months as a Directory Telephone Sales Representative Top Sales Representative for the Inside Sales Division in the- Central Florida Campaign – compiling an overall objective performance of 142.99% over objective (highlighting 169.70% over the Internet Sales objective) Lifestyle Family Fitness – Assistant Sales ManagerJanuary 2008 – June 2009 Oversaw the day-to-day operations of two (2) departments in two (2) separate multi-million dollar health & fitness clubs Managed new marketing campaigns & planned large corporate events Worked directly with corporate executives in the conceptualization & implementation of new sales and marketing initiatives Managed weekly & monthly sales goals Responsible for training New Hires including evaluations of their performance on a weekly basis Education University of South FloridaAugust 2001 – June 2005 Bachelor of Arts – History Minored in American Studies at the University of South Florida (focus on Twentieth Century American Culture & American Social Structure). Member of the Delta Chi International Fraternity, including being an active Executive Board member during- Served in the Student Government at the University of South Florida and was involved in multiple Student Government committees Plant City High SchoolAugust 1997 – June 2001 Diploma earned. Awards [Recent] Multiple Journey’s award winner for numerous managerial & store categories -), including, but not limited to, Journey’s #1 Top Performing Manager of the Year in the district (2019), Washington Prime Award Winner for Top Performing Shoe Store (2019) – presented by the General Manager of the Orange Park Mall (a Washington Prime owned property). Qualifications | Certifications | Skills Branding & Marketing expert, skilled in Graphic Design, Cascading Style Sheets (CSS), HyperText Markup Language (HTML) & Visual BasicCode (VBC) structure and utilization, WordPress website creation, Apple iOS App Development & Design, trained in all Microsoft Office Suite Programs as well as all Windows, Apple and iPad/iPhone/Android operating systems & applications. Trained in multiple Client Resource Management (CRM), Customer Sales & Service (CSS), Sales Force Automation (SFA), Project Management Software and proprietary formatted/internal software and sales tools.