Christopher Abella Buza

CHRISTOPHER BUZA SUMMARY Team Manager is charged in managing, training and motivating the whole team. I organize and direct the agents to make the team productive and meeting the goal. I am responsible for assessing the work of the team and giving feedback to maximize performance. The supervisor's overall role is to communicate organizational needs, oversee employees' performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful. SKILL HIGHLIGHTS CONTACT ADDRESS #160 Ticuan Road, Tetep-an Village Bakakeng Norte, Baguio City Benguet 2600 Republic of Philippines PHONE - EMAIL -SKYPE chris.buza2 LINKDN https://www.linkedin.com/in/christopherbuza-58b31882/ VIBER - HOBBIES     Writing Sketching Photography Design         Managing a Team Strong Decision Maker Complex Problem Solver Coaching and Action Planning Customer and Technical Service Selling and Cold Calling Creative and Innovative Service Focused EXPERIENCE BPO Customer Service Representative - 2008  NCO – T-Mobile USA Telecom Team Manager – 2009 – 2015  NCO/APAC/EGS T-Mobile USA Telecom Team Manager – 2016 – 2018  Iqor – Metro PCS USA Coach / Supervisor – 2019 – 2021  SITEL – STAPLES Canada  SITEL – METLIFE USA Coach / Supervisor – 2023  SITEL – Virgin Media UK Home-based Experience Team Manager – 2016 – Easy Home Ownership – Credit Repair Cold Calling – 2019 – Versatel – Health Insurance Cold Calling – 2019 – CREWBLOOM – Project Based Cold Calling – 2019 – Real State Cold Calling – 2019 – Solar Panel Cold Calling – 2019 – Product and Services & Survey EDUCATION Bachelor of Science in Accountancy – College Level