Christoffer Jan Bueno

 BUENO CHRISTOFFER JAN DINEROS PERSONAL INFORMATION Address : North Tower 2707 Flair Towers Condominium Reliance Cor. Pines St. Highway Hills, Mandaluyong City, Philippines 1550 Mobile No : - Email :- WORK EXPERIENCE 1. L2 Production Support Sunlife March 2021 – Present Duties and Responsibilities Perform scheduled health check tasks across applications and raise alerts in case required upport implementations during bank’s green zone Make sure system availability as per SLA across countries for multiple applications / interfaces Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team Manage incident, task SOPs and conduct regular recertification for continued sanctity and validity Timely execute start-of-day, end-of-day and intraday proactive checks for applications Hands-on experience in writing SQL queries and parsing logs for issue investigation 2. Application Development Associate Accenture Philippines April 2019– August 2020 Duties and Responsibilities: Understand client requirements and translate in application features Collaborate with a team to set specifications for new applications Design creative prototypes according to specifications Write high quality source code to program complete applications within deadlines Perform unit and integration testing before launch Conduct functional and non-functional testing Troubleshoot and debug applications Evaluate existing applications to reprogram, update and add new features Develop technical documents to represent application design and code accurately. Project Name : ERCS (Energy Retail Consumer Services) Role : Technical Architecture – Oracle Utilities Resources ERCS Duration : September 2019 – February 2020 Responsibilities : DevOps deals with the automation of the tools being used within the project and creates automation tools asset that can be shared with other projects. Cloud support deals with the security checks and maintenance of cloud services hosted within AWS and OCI Project Name : Exelon CIS Role : Batch Support Duration : February 2020 – August 2020 Responsibilities : As a UC4 Batch Upgrade role member that build, test, and monitor schedulers containing Unix and java scripts. I am expected to be oriented in good decision making when it comes to complex situation. 3. Part-Time Technical Support Cliftons Operations Pte.Ltd October 2015 – April 2016 Duties and Responsibilities: Managed desktop and laptop cloning and imaging using Symantec Ghost and Acronis. Deal with internal users, clients and instructors efficiently Assigned as a proctor for TOFEL exams Set-up of laptop and desktop machines for the assigned training classes EDUCATION Management Development Institute of Singapore (MDIS) Bachelors in Computer Security September 2016 – November 2018 Final Year Project: Hacking 101 In-depth research on different types of hacking such as phishing and DDOS. Highlighted the execution of different hacks and prevention/protection against it. Established the continuing advancement of mitigation for these attacks. Management Development Institute of Singapore (MDIS Advanced Diploma in Information Technology September 2015 – May 2016 Informatics Technology International Diploma in Information Technology September 2014 – May 2015 TECHNICAL KNOWLEDGE, SKILLS and QUALITIES Operating Systems : Windows 10, Windows7/8, Mac OS X Programming Languages : Visual Basic, Java, HTML, SQL, C#, C Programming, C++, JavaScript Databases : MS Access, Oracle Network Tools : Wireshark Internet Tools : MS Outlook, MS Explorer, Safari, Google Chrome, Firefox Integrated Packages : MS Office, MS Works Proven experience as application developer Experience in designing and building applications Ability to program in at least one programming language such as C#, Java, etc. In-depth knowledge of programming for diverse operating systems and platforms using development tools Excellent understanding of software design and programming principles. A team player with excellent communication skills Analytical thinking and problem-solving capability Great attention to detail and time-management skills TRAININGS Oracle (Customer Care and Billing) Aug 2019- Sept 2019 Java May 2019 – July 2019 Advanced Technology Accenture School April 2019 – May 2019