Christine Zigwai Kato

CHRISTINE KATO CURRICULUM VITAE --|Abuja, Nigeria PROFESSIONAL SUMMARY/ EDUCATIONAL QUALIFICATION University of Abuja, Nigeria. B.Sc. Sociology. 2011 – 2017 NDA Staff Secondary School, Progress High School Kaduna, Nigeria Secondary School Leaving Certificate. (WAEC). - St. Anthony’s Nursery and Primary School, Ijebu-Ode, Ogun State. Primary School Certificate- National Youth Service Corps. Certificate of National Service. October 2017 – October 2018. Solution-oriented and problem solver with 7 years of experience Administration, Customer Care Service, Humanitarian, Human Resource, Real Estate, Education, Fashion and Art and Banking. Highly skilled in communication, collaboration, Administration, Data Analysis, documentation. AREAS OF EXPERTISE: Administration Human Resources Humanitarian / Human Psychology/ Mental Health Real Estate/ Building Construction Social Media Management/ Marketing Research Methodology Logistics Data Analysis/ Customer Care Service/Management PROFESSIONAL EXPERIENCE: Harobed & Associates Human Resource/ Admin/ Social Media Management| 01 July, 2022 - Present Content Development/Create social media posts on all channels (Facebook, Instagram, YouTube, Twitter, TikTok, etc.) and update posts to include relevant keywords for search engine optimization. Prepare reports on campaigns based on analytics. Update and Improve company databases by inputting new employee contact information and employment Posting job advertisements to job boards Screening potential Candidate resumes and application forms to identify suitable Candidates to fill Client job vacancies/Organizing interviews with shortlisted Candidates Maintain HR Management Software – keeping Candidate records up to date in a timely manner Preparing and sending offer and rejection letters or emails to candidates. Assist in the review and development of HR related policies, principles, handbooks, and process manuals when required Responding to Candidate inquiries regarding HR policies, employee benefits, and other HR-related matters Assist in H&A’s Career Transition Training process for potential Candidates Danbo School Abuja Face of school/ Social Media Manager| 01 September, 2021December, 2022 Greet and welcome guests answer questions and address complaints and incoming calls, redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary. Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.) Asta-Barka Nigerian limited Office Manager, Personal Assistant, Secretary | May 2020- May 2022 Office Manager, Personal Assistant, Secretary Overseeing general office operation Greeting visitors Answering a high-volume of incoming phone calls and delivering world-class service to our customers Coordinating appointments and meetings and managing staff calendars and Schedules EDUCATION: Handled company logistics and inventory with usage of (Microsoft Word, PowerPoint and Excel) Coordinating domestic and international travel, including flight, hotel, and car rental reservations Outsource Global Limited Customer Service/ Call Center Agent Intern Human Resource | March 2020- April 2020 Call Centre Agent/ Customer Care Customer Service/ Prequel/ Medical Records/National Disability (USA, Massachusetts), Emotional Intelligence(Anger Management, Anxiety, Depression) Managing inbound and/or outbound calls. Following various communication scripts when speaking to a caller. Customer engagement. Identifying customer needs, answering questions and providing solutions/alternatives to issues Daniel Global Microfinance Bank PORTFOLIO MANAGER | January 2020 - March 2020 Underwrites new transactions and document renewals, modifications and covenant violations Review commitment letters; reviews and approve annual reviews and tenant underwriting for report to loan committee Ensure adherence to Credit policy, guidelines and regulatory requirements Assists loan document negotiations Support the growth and development of the assigned commercial lending loan portfolio by effectively managing client portfolios Post Service Housing Development Limited (PHD) Administration Staff/ Secretary/ Receptionist October 2018 - October 2019 Served as a receptionist in the company before being elevated to the position of Administrative staff. Handled company Inventory and inventory with usage of (Microsoft Word, PowerPoint and Excel Managed staff and client files and ensured proper documentation of all correspondence and transactions within the company Assisted housing beneficiaries locate records of transactions made with the company and assisted the Head of Department in whatever capacity needed RELEVANT PROJECTS: NMOD-USDOD HIV Health Reproductive Program National Youth Service Corps UNICEF HIV PEER EDUCATORS HIV/AID Support Staff Volunteer Educator/ Counselor| Octpber 2007 - date To facilitate individuals learning and reflection on relevant health issues such as HIV/AIDS and others Sexually transmitted diseases. Visit Local rural Communities, schools and social gatherings undergo research Data collection on new cases of HIV/AIDS and on existing cases of HIV/AIDS and provide education on intensive Care, treatment and prevention methods in regards to HIV/AIDS/ Mental Health ' Fischer Global Enterprises Ltd. General Area Manager| October 20 2020 - May 2021 Plans, organizes, directs and controls the operations of travel-related organizations-ordinate and direct the activities of staff, overseeing not only the day-to-day tasks, but the hiring, training and evaluating of staff members as well Research new products and destinations, often by traveling to them and experiencing first-hand the EDUCATION: services available. Handling company logistics and inventory with usage of (Microsoft Word,PowerPoint and Excel) Use operations management skills, such as establishing work plans and objective Kurudu Military Army Estate (Volunteer) Security Intelligence Officer/ Secret Service | September 2018 to Date Personnel trained to observe threat levels, gain information through observing estate its activities, direct security operations and other activities that involve secret observational operations regarding threats to the military Estate, conduct the procedures that will be done during interrogations of suspects or foreign invaders report findings to the commander in chief to help determine what needs to be done regarding tactics and security procedures. House of Christine Art and Designs / Seek First Projects Chief Executive Officer| November 2016 - Date Responsible for managing company's overall operations; delegating and directing agendas, driving profitability, managing company organizational structure, strategy, and communicating with the board. Executive leadership team responsibilities must be taken care of by the CEO. Plan, develop, implement and direct the organization’s operational and fiscal function and performance. Act as a strategic partner by developing and implementing the company’s plans and programs. Analyze the effects of long-term growth initiatives, planning, new strategies, and regulatory actions. Perform accurate analysis of financial trends and budgets to help the BOD as well as the senior executives will increase credibility and authority. Implement, improve, and enforce policies and procedures that will increase the financial and operational effectiveness of the company. Communicate effectively and establish credibility throughout the organization and with the Board of Directors INNOVATIVE ACHIEVEMENTS (PATENTS, INDUSTRIAL DESIGNS, COPYRIGHTS. The Breast Handbag Design® Kristiinz Breast Handbag Design® No AWO140 Kristiinz Handbag Designs® RPD/D/NG/RD/2016/495 Kristiinz Breast Handbag Design® NG/P/2018/89 DIPLOMA/ ONLINE CERTIFICATE COURSES Diploma in Human Behaviour Financial Freedom: A Beginner's Guide How to Declutter Your Mind with SelfCare REBT - The Science Of Reprogramming Your Mind! Introduction to Sociology and Social Life Cognitive Processing Emotions and Development Spiritual Intelligence and Employee Engagement in the Workplace Developing Key Traits and Survival Strategies Do People Do The Things They Do? Managing Stress and Anxiety in the Workplace Depression: Treatment, Therapies and Triggers Mental Freedom: Freedom From Pain Beating Anxiety: Learn The Hidden Secrets of Beating Anxiety Become a Forgiveness Coach and Practitioner Energy Healing and Meditation through the IAM Healing Program Pathway to property: Starting your career in real estate UNIVERSITY OF READING, HENLEY BUSINESS SCHOOL AND THE READING REAL ESTATE FOUNDATION Coping with changes: Social-emotional learning through play THE LEGO FOUNDATION COVID-19: Psychological first aid PUBLIC HEALTH ENGLAND Communication and Interpersonal Skill at work UNIVERSITY OF LEEDS AND INSTITUTE OF CODING Exploring neutrality and body image WITH JAMEELA JAMIL TOMMY HILFIGER COVER LETTER Dear Sir/Madam, Please accept my application for a position in your company. Having read through your job description, I am thrilled to be applying for this position as my years of experience and skill set match the requirements you’re looking for. I hope to be accepted. At my current and past company's , I am valued by the CEO and his staff as a critical support pillar for the team, keeping meetings, papers, travel arrangements, and office items organized at all times. I have spearheaded the effort to “go digital” for almost all planning and paperwork, increasing office efficiency and labor expenses. My resume goes into more detail about my daily job duties and achievements during my tenure as an administrative assistant, Manager at several companies. I would love to have the opportunity to join the team at your union and use my skills to create an efficient and stress free office environment for your executives. I am teachable and willing to learn new things. I believe I can meet and exceed the expectations you have for this role. I look forward to speaking more with you about my candidacy. Feel free to contact me at any time. CHRISTINE KATO