I am an experienced customer service representative speaking Arabic, English and German.
I specialize in:
• Email Support.
• Live chat Support.
• Handling customers' complaints.
• Updating Knowledge Base and work templates.
• Training and supervising new agents.
• Translation from and into English, German & Arabic.
I had also a great experience in Public relations and working as an English and German instructor.
I am working as professional CSR since May 2013.