CHRISTINE PEARL A. CONDE
Mivesa Garden Residences Salinas Lahug, Cebu City, Philippines 6000--
OBJECTIVE
To secure a career opportunity in a work-from-home setting and fully utilize my knowledge and skills in
Customer Service, Sales, Social Media Management or Operations Management with my 3 years of
experience while making a significant contribution to the success of the company.
EDUCATIONAL BACKGROUND
Cebu Institute of Technology University (June 2014-March 2017) – College level in Bachelor of Science in
Civil Engineering
N. Bacalso Ave., Cebu City, Cebu
EXPERIENCES
Eperformax Contact Centers and BPO – Retail Account
Customer Service Representative (April 2017-December 2017)
Salinas Drive, Lahug, Cebu City
Channel Info (BPO Seats) – Milestone BPO – Telecommunications Account
Chat Support Representative (February 2018 – May 2018)
Chat Senior Agent (May 2018 – October 2018)
Chat Operations Supervisor (October 2018 – November 2019)
Social Media Manager (March 2019 – November 2019)
Channel Info (BPO Seats) – Statys Solutions – Sales
Director of Operations (February 2020 – August 2020)
ACHIEVEMENTS/TRAININGS
Global Communications Training (April 2017) – Eperformax Contact Centers and BPO
Top Performer (October 2017) – Eperformax Contact Centers and BPO
Top Performer (February 2018 – October 2018) – Channel Info (BPO Seats) – Milestone BPO
SKILLS
Customer Service
Operations Management
Social Media Management
Reporting
Data Analysis
Coaching
Quality Control
Human Resources
COMPUTER SKILLS
Microsoft Office, Google Drive, ProgeCAD, AutoCAD
CHARACTER REFERENCE
Benedict Anthony Abdalla
Channel Info – Milestone BPO/Statys Solutions General Manager-+1 (647) 914 – 9168
Miah Diane Vilaboba
Channel Info – Milestone BPO Customer Service Representative--
