Christine Palado

I am an experienced Financial Assistant with the following Accounting skills:

1. Financial Reporting - A financial statement (or financial report) is a formal record of the financial activities of a business, person, or other entity.
2. Bookkeeping - Bookkeeping is the recording of financial transactions. Transactions include sales, purchases, income, receipts and payments by an individual or organization. Bookkeeping is usually performed by a bookkeeper.
3. Billing - The process of sending an invoice to customers for goods or services.
4. Data Entry - A data entry clerk, sometimes called a typist, is a member of staff employed to type data into a database using a keyboard. The keyboards used can often have specialist keys and multiple colours to help them in the task and speed up the work.
5. Accounts Receivable Management - Accounts receivable also known as Debtors, is money owed to a business by its clients (customers) and shown on its Balance Sheet as an asset.
6. Service Level Management - Service-level management provides for continual identification, monitoring and review of the levels of IT services specified in the Service-level agreements (SLAs). Service-level management ensures that arrangements are in place with internal IT support-providers and external suppliers.
7. Process Improvement - Process improvement is a series of actions taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives
8. Employee Engagement - Employee engagement is the level to which an employee is absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests.
9. Lean Consulting - Lean manufacturing, lean enterprise, or lean production, often simply, "Lean," is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination.

I am also a Virtual Assistant with the following skills:

I. General Virtual Assistance (GVA) Tasks

1. Data Entry in Word, or Google Docs
2. Transcription (transcribing voicemail, video or audio, podcasts etc.)
3. Internet Research
4. Typing
5. Forms Creation
6. Executive Assistance
7. Making Reports (Creating basic reports (reports on weekly tasks, deliverables, sales)
8. Sending Invoices
9. Project Management & Training Tasks
10. Email Management/Filtering
11. Setting up Autoresponders (Aweber, Mailchimp)
12. Booking appointments with clients
13. Following up with clients/customers (sending thank you and other reminder emails)
14. Receptionist duties (answering occasional calls)
15. Calendar Management
16. File Management (organizing files using Dropbox etc)
17. Database building (eg. updating email or contact lists on your CRM)
18. Research on certain topics for blogposts, newsletters or others
19. Bookeeping and Accounting Tasks
20. Taking down minutes of meetings
21. Preparing Slideshows (Powerpoint Presentations)
22. Liaison between you and other team members
23. Recruitment (source for other team members like writers or graphic artists)
24. Answering support tickets (with the use of Zendesk)
25. Dropbox / Google Drive Organization
26. Creating / Managing Spreadsheets
27. Preparing Powerpoint / Keynote Presentations
28. PDF Conversion, Splitting and Merging

II. Social Media Management and Marketing (SMM) Tasks

1. Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)

2. Manage and update Social Media Accounts

3. Tracking of Social Media Accounts

4. Facebook Ads

5. Marketing Plan

6. Posting and Scheduling Facebook Insights

7. Promotions and marketing

8. Content planning

9. Collating and Interpreting Insights

   Competent in MS Office - Excel, Word, Powerpoint Presentations, Netsuite. Oracle-based and SAP programs. I'm a precise, meticulous and diligent worker who meets deadlines and gets the job done. I'm highly motivated, extremely inclined to learn new things and with good conversation skills. I have a proven ability and knowledge in customers account reconciliation, call handling functions, project management, cost efficiency and process improvement.