Christine Nitasha Labrooy

Christine Nitasha Labrooy

Customer service and project coordination
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
29 years old
Location:
Khobar, Khobar, Saudi Arabia
Experience:
9 years
Christine Labrooy Customer operations /project coordinations Education Pearson BTEC HND in business London metropolitan university 2025-present OTHM level 5 business management 2022 OTHM - qatar Diploma in information technology & E-commerce Esoft metro campus sri lanka Diploma in english 2013 2013 Esoft metro campus sri lanka Projects Contact Click to connect About Me Experienced professional with 9 years of combined corporate and wellness experience, skilled in client services, operations, procurement, and marketing. Proven ability to manage client relationships, coordinate projects, handle inquiries, and maintain accurate records while ensuring high service standards. Strong communicator, organised, and adaptable, with a track record of supporting business growth and operational efficiency. Skills Client & Customer Management Procurement & Vendor Management. Marketing & Sales Support Critical Thinking Leadership Communication & Professionalism CRM systems ERP systems Microsoft excel FIFFA-2022 Emiri signal corps project-DOHA ISC project -DOHA NCCR project -DOHA QRAIL project -DOHA Doha Air base project -DOHA Dab al assai project -DOHA Achievements 15 QCDC safety events qatar rail (greenline). Qrail greenline underground stations prep. Qatar khalifa stadium opening. Alkhebra winter festival qatar. 2022 FIFFA worldup -QSL Experience Wellness Consultant / Client Services 2024 - present (Independent) Managed a portfolio of 30 private VIP clients and longterm contracts. Maintained CRM systems to store customer data, follow ups, and documentations. Delivered results through structured planning, progress tracking, and reporting. Maintained client retention throughout the year, by implementing problem solving procedures. Demonstrated strong time management, self-discipline, and accountability. Built client trust, handled scheduling, payments, and customer retention. Created an online training platform for distance clients. Managing 15 clients through remote training and learning methods. Helps client's improve not only physically but also mental wins on a daily basis by enriching daily habits. creating individual disciplinary funnels for clients to stay committed and accountable for their short and long term goals. Woking with saleshub in maintaining clients data base and documentations. Experience Client Services Associate / Wellness Consultant - Enhance fitness qatar delivered mobile training sessions to 30+ local clients in doha qatar. managed CRM on a daily basis,and progress tracking through enhance SAS system. created personalised training and nutrition programmes according to individual body compositions. Coordinated schedules, wellness sessions, and daily operational activities to ensure smooth service delivery. participated in many short courses to develop client operation skills throughout the year of my employment. Supported client engagement and retention through clear communication, follow-ups, and issue resolution. dealt with customers with health conditions and delivered proper physical training in order to reach client goals. deliverd injury rehab sessions to clients with physical difficulties. Operations, Procurement & Marketing Specialist - ACEC group qatar Coordinated client services, vendor management, and operational workflows, ensuring smooth day-to-day business activities and high client satisfaction. FIFFA world-cup multiple jobs were done specially with manpower and technical installations. Managed client data base with saleshub and zoho. handled the company petty cash transactions . handled the procurement process of companies projects by subcontractor negotiations. handled MRs and PRs from the site when required of material’s. handled LPO transactions and subcontractor payments handled and maintained and updated an entire subcontractor list on excel. Supported marketing and engagement initiatives through campaign preparation, content coordination, and client communication Maintained accurate records, reports, and documentation while resolving issues efficiently and upholding professional standards procurement officer Advance construction technologies (ACT bahadir) qatar - Managed end-to-end procurement processes for the project,ensuring timely delivery and adherence to budget created price comparison charts during each procurement process. maintain CRM systems for subcontractors. Sourced, evaluated, and negotiated with vendors to secure cost-effective and high-quality products maintained MR and PR requests from the site. maintained companies ERP system. maintained a standard excel sheet with all records of subcontractors in doha qatar. Coordinated with internal teams to align procurement activities with project timelines and operational requirements. sales & marketing executive - Al Nasr Star Group qatar Executed sales and marketing strategies to meet targets maintained zoho CRM model to maintain customer data and documentations. reached monthly sales targets . cold calls and appointments base sales activities were done on a daily basis. signed with projects such as Qrail ,qatar Foundation in doha qatar. Managed client relationships and inquiries, participated meetings to maintain networking for future projects. Coordinated campaigns, promotions, and events helped sales manager with preparing yearly marketing strategies. maintained excel sheets records manually for all potential client details of the market. worked with all levels of manpower distribution over varies projects in doha qatar. worked with establishing al nasr star security if doha qatar. sales & marketing executive - Speetech international qatar handled CRM programme for all clients. Managed client inquiries and built strong customer relationships. established professional network with leading project directors of doha qatar. Coordinated promotional activities and events with internal teams for clients. Tracked sales performance and prepared reports for management cold calls based sales targets was achieved. created my own clientele based on cold calls and were given ,many projects to handle. supplied mass numbers of manpower services to the biggest projects in doha qatar. maintained 1500 manpower in the companies camp. worked very close with camp bosses to maintain the welfear of workers camp.
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