An exemplary, qualified Virtual Assistant and Customer Support Specialist, with a background as an automotive technician and service administrator with over 20 years of hands-on experience.
A seasoned procurement professional with a vast knowledge of local and global supply chains.
Interested in local agricultural practices and pattern improvement for sustainability.
Always available and on hand to offer services related to Automotive Service Operations, which includes but not limited to Workshop Administration, Service Advisor, Service Manager roles and responsibilities and overall day to day running of a major single or multi franchise workshop.
Very well versed in product warranty administration, having been in charge of Group Warranty Administration for over 10 years, with overall responsibility of warranty processes and procedures for over 12 vehicle brands with direct communication with the individual vehicle manufacturers and OEMs.
Available for all work related to the above skillset, able and willing to provide local live, virtual and/or remote linkages to new or existing service providers within or without the East African region.
With decades-long professional business writing and communication skills, on hand to provide English conversation practice and tutoring, proof-reading, technical write-ups and market research services, AI training projects, content writing, data collection and evaluation.
Fluent German reading, writing and conversation skills and able to offer German to English translations and English to German translation