Christine Mugambi

CHRISTINE MUGAMBI GENERAL VIRTUAL ASSISTANT|SOCIAL MEDIA MANAGER- - ABOUT ME Detail-oriented General Virtual Assistant with 5+ years of experience in administrative support, social media management, and digital marketing. Skilled in handling email and calendar management, customer service, content creation, and workflow optimization. Proficient in Microsoft Office, Google Workspace, CRM tools, and task management software. Passionate about helping businesses streamline operations and enhance brand visibility. EXPERIENCE Jan 2024 – Dec 2024 General Virtual Assistant & Social Media Manager Manage executive schedules, emails, and business communications. Assist in financial reporting, invoicing, and maintaining organized documentation. Create and schedule engaging content for social media platforms. Respond to client inquiries and maintain customer relationships. Toque Hotel & North Lake Breeze Estate Feb 2021 – Sep 2023 Freelance General Virtual Assistant Provided administrative support, including email and calendar management. Assisted with data entry, research, and document preparation. Managed social media accounts, engagement, and content scheduling. Maintained high confidentiality while handling client records and projects. Remote & Part-time Jul 2022 – Jul 2024 Administrator & Social Media Manager Oversaw day-to-day office operations, scheduling, and document management. Created, scheduled, and managed content across social media platforms. Organized virtual and in-person meetings, events, and conferences. Handled client and partner communications professionally. STEM for Life (K) Foundation (NGO) EDUCATION & CERTIFICATIONS 2019 - 2025 Mount Kenya University 2024 - 2025 ALX Africa B.A. in Education (English & Literature) AI Career Essentials Professional Foundations SKILLS Administrative Support Content Creation & Scheduling Social Media Management Data Entry & Organization Email & Calendar Management Confidential Correspondence CRM & Workflow Optimization Customer Service LANGUAGES English &Kiswahili (Fluent) References available upon request.