Christine Marie Fua
Customer Service Specialist
Personal Background
I'm a Customer Service Specialist with 5 years of experience resolving complex customer inquiries. I'm passionate about building strong customer relationships, driving brand loyalty and increasing customer engagement.
Education
Asian College Duamguete City
Bachelor of Information Technology-
Employment History
Qualfon
Customer Service Specialist
Telco Account / Tracfone/Safelink , managing inbound calls and customer service inquiries regarding phone or mobile phone services and promo packages.
Negros Island Region
August 2015 – March 2019
Visaya KPO Dumaguete
Outreach Specialist - Managing outbound calls, making sure that the information of the Clinic on a specific area is updated.
May 2019 – August 2019
PacBiz Virtual Services
Taxi Account - Managing inbound calls and brings the nearest taxi driver and booked a taxi for your destination.
Customer Service Representative
October 2019 – December 2020
Amazon Virtual Assistant
Optimizing Product Listing
January 2021 – February 2022
SKILLS
Fluent in English
Written and Verbal Communication
Metrics Driven
Detail Oriented
