Christine Mae Espiritu

Christine Mae Espiritu-❖- ❖ Santa Rosa, Laguna ❖ WORK EXPERIENCE iQor Santa Rosa September 2023 – Present Admin Assistant Santa Rosa City, Laguna ▪ Created reports as well as organizing and maintaining physical and digital files. ▪ Responsible for ordering and managing office supplies and arranging equipment for maintenance. ▪ Performed data entry tasks, updated databases, and maintained accurate records of various information, such as employee records, inventory, and financial transactions. Concentrix November 2022 – July 2023 Customer Service Representative| Advisor 1 Santa Rosa City, Laguna ▪ Handled high volume of incoming calls, providing information, and resolving customer issues. ▪ Developed technical proficiency, product knowledge, and the ability to troubleshoot and provide solutions. ▪ Became the person in charge of attendance and the task the team should comply with. ▪ Became the team leader for multiple tasks. ▪ Was able to manage repetitive tasks overtime. Home Based Tutor Tutor ▪ Provide quality home-based childcare in a safe and healthy environment. ▪ Ensure that the developmental needs of children in care are being met. February 2021 – March 2022 San Jose City, Batangas St. Joseph Scrap Trading January 2019 – January 2021 Executive Assistant San Jose City, Batangas ▪ Assisted with basic financial tasks, such as expense tracking and invoice processing. ▪ Assisted the manager with doing the payroll as well as being the appointment setter. ▪ Managing and maintaining office documents, records, and filing systems. ▪ Notified relevant parties of schedule changes. ▪ Helped supervise the various production teams with their jobs. EDUCATION Batangas State University B.S. in Psychology August 2023 Lipa City, Batangas TRAINING, SKILLS & INTERESTS ▪ ▪ ▪ Training: Creotec Philippines Inc. Laguna Center (Internship, Human Resources) Skills: Strategic planning; strong verbal and written communication skills; strong organizational skills, meticulous attention to detail; customer service oriented; leadership experience, collaboration talent; emotional intelligent; computer literate; copywriting; strong decision-making; ability to adapt in changing priorities; able to handle unexpected challenges. Interests: cooking; organizing; photography; traveling; crafting; TikTok; Reddit; Facebook; TedEd.