Christine Lutz

Christine LutzCharlotte, NC, 28205 --https://www.linkedin.com/in/christinelutz1/ PROFESSIONAL PROFILE Highly motivated and focused professional with experience that includes business development, database administration, business analysis, office management, project management, client relations, customer service supervision and who possesses analytical and creative skills; energetic and resourceful problem solver that adapts easily to change and enjoys difficult challenges that result in generating the desired results. TOOLS AND TECHNOLOGY Programming Languages: T-SQL, SQL Server Operating Systems: Windows Server 2012/2008, Windows XP, Windows Vista, macOS Web Technologies: HTML, CSS, Ruby and Rails, Java Script Other Tools: MS Office Suite (Microsoft Excel, Word, Power Point), MS Visio/Project/SharePoint, Adobe Photoshop, Adobe InDesign, Acrobat/PDF Filemaker   Methodologies: AGILE, SCRUM, Waterfall Reporting Tools: SQL Server Reporting Services, MS Excel Environment: SQL Server 2005/2008/2012/2014, T-SQL, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), MS Access, MS Excel EDUCATION SQL Database AdministrationCarolina Softech Inc w/Goodwill Microsoft Office Specialist – Excel CertifiedIBM in Partnership w/Goodwill Code Immersion (HTML, Ruby on Rails, Javascript, CSS)Tech Talent South Project Management Plus Certificate ProgramPMI/Total Systems Education @ CPCC Master of Arts, Communication ArtsNYIT, Old Westbury, NY PROFESSIONAL EXPERIENCE CAROLINA SOFTECH INCCharlotte, NC Project: Web Portal Trio 2/2020 to 5/2020 Role: SQL / Database Developer Worked with Application Developers to design databases and tables to support Development activities and achieve optimal efficiency. Generated Excel output of Data Validation results with Expected and Actual results Developed stored procedures to transform the data from enterprise data warehouse to data mart to build dimensions and load data to fact tables. Involved in enhancing and deploying the SSIS Packages from development server to production server. ICONIC GROUP (GradImages)Charlotte, NC Photographer / Assistant, Scanner – Seasonal2/10 to present Attend graduation photography events to ensure that all photographers have the tools needed to perform their picture taking including lining up graduates, collection of reader cards, instructional tasks and collection of data. Upload thousands of reader cards to home base to ensure proper execution of getting grad photos out in a timely fashion. ROBERT HALF AGENCYCharlotte, NC Office Manager / Bookkeeper - Temp9/16 to 10/18 Executed daily operations of companies while providing outstanding client/vendor relations, customer service, improving processes, payroll, insurance, project planning and management, tracking expenses, editing/proofreading publications, order processing, production, conference planning, and logistics using Sage, QuickBooks, Filemaker Pro, Zoom, Basecamp 3 and all Adobe and Microsoft Office software. CSi Inc.Charlotte, NC Project Coordinator (Skyshots Aerial Imaging)2/10 to 2/16 Managed client requests from inception to completion by leading the planning and implementation of projects while defining project tasks and resource requirements for an aerial photography company. Handled preparation of budgets, contracts, scheduling, billing, invoicing, bookkeeping, accounts receivable, purchasing of office supplies, photo retouching/titling, and follow-up Worked independently to monitor and control and made executive decisions to mitigate risk, solve problems and overcome obstacles Office Manager/Business Development (photograds.com)3/06 to 2/16 Executed daily operations of a graduation photography company including providing outstanding client relations, customer service, decision making, hiring and managing staff, improving processes, bookkeeping, project planning, tracking budget expenses, analyzing information, order processing, bank deposits, production, event management (internal and external), travel planning, and logistics. Established long term relationships with clients and renewed contracts by means of pro-active communication, client request intakes, strategizing, gift giving, and strong execution as well as maintaining internal client databases (Access, ACT!3), follow-up and correspondence Implemented a temp program during the peak seasons which led to increased production and sales in addition to effectively training and managing new hires (a staff of 5-10 people year-round) Solicited new prospects through cold calls, presentations, and proposals/RFP’s Implemented strategic marketing programs using flyers, mailers, presentations, swift page emails, and trade shows resulting in a 30% increase in clients and general interest Increased the amount of sellable photos by retouching photos using Photoshop and Lightroom resulting in increased sales Streamlined communication, workflow automation, and document & file management both internally and externally using Microsoft SharePoint Updated and produced all new Office Manuals and Procedure Guidebooks as well as employee handbooks Responsible for all internal and external company communications (newsletters, PR, social media, emails, etc.) ALL ISLAND MEDIAHicksville, NY Advertising Sales Account Manager5/05 to 2/06 Sold B2B advertising to various sized companies for a “local” publication by means of cold calling and door to door sales. Submitted appropriate paperwork, artwork and payments on a weekly basis. Took over and successfully handled account management of all existing advertisers’ accounts Assessed the needs of clients by sharing knowledge and asking appropriate questions in order to obtain pertinent information concerning prospect's past and current advertising Collaborated with program teams to create effective sales presentations Maintained relationships with clients by demonstrating persuasive relationship abilities