Christine Love Divine M. Raboy

• Communication Skills:

◦ Written Communication: Crafting clear and concise emails, reports, and documents.

◦ Verbal Communication: Effectively communicating with clients and team members via phone, video conferencing, and instant messaging.

◦ Active Listening: Understanding client needs and providing appropriate solutions.

• Technical Skills:

◦ Proficiency in Office Software: Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace (Docs, Sheets, Slides, Gmail).

◦ Calendar Management: Scheduling appointments, managing calendars, and coordinating meetings using tools like Google Calendar or Calendly.

◦ Data Entry and Management: Accurate data entry, database management, and record keeping.

◦ Social Media Management: Creating and scheduling social media posts, managing social media accounts, and engaging with followers.

◦ CRM Software: Experience with CRM systems like Salesforce, HubSpot, or Zoho CRM for managing customer relationships.

◦ Project Management Tools: Familiarity with project management software such as Trello, Asana, or Monday.com.

◦ Website Management: Basic website maintenance, content updates, and knowledge of CMS platforms like WordPress.

• Organizational Skills:

◦ Time Management: Efficiently managing time, prioritizing tasks, and meeting deadlines.

◦ Task Management: Organizing and tracking tasks, ensuring completion, and providing updates.

◦ Attention to Detail: Ensuring accuracy and quality in all tasks.

• Administrative Skills:

◦ Customer Service: Providing excellent customer support, addressing inquiries, and resolving issues.

◦ Email Management: Filtering emails, responding to inquiries, and managing email correspondence.

◦ Travel Arrangements: Booking flights, accommodations, and transportation for clients.

• Problem-Solving Skills:

◦ Analytical Skills: Identifying issues, analyzing information, and developing effective solutions.

◦ Resourcefulness: Finding information and resources to complete tasks efficiently.

• Adaptability:

◦ Flexibility: Adjusting to changing priorities and handling multiple tasks simultaneously.

◦ Continuous Learning: Willingness to learn new tools and technologies to stay updated.

• Industry-Specific Skills:

◦ Bookkeeping: Basic accounting knowledge and experience with accounting software like QuickBooks or Xero.

◦ Marketing Support: Assisting with marketing campaigns, creating marketing materials, and analyzing marketing data.

◦ Content Creation: Writing blog posts, articles, and website content.