CHRISTINE JOY MALLO
AMAZON ACCOUNT MANAGER
CONTACT--linkedin.com/in/christine-joy-mallo-/
San Miguel St. Mabolo, Naga City
SKILLS
Administrative Managament
Organization Skills
PROFILE
Organized and dependable candidate, successful at managing
multiple priorities with a positive attitude. Willingness to take
responsibility to meet team goals. A detail-oriented player with
strong organizational skills. Ability to handle stressful situations
and strive to achieve goals in a timely manner.
WORK EXPERIENCE
Amazon Account Specialist/Manager
2023 - 2025
SEO Catalog, Troubleshooting
Verbal and Written Skills
Optimize product listings through strategic keyword research,
Computer Skills (MS office tools, File
management, Productivity tools, etc)
competitor analysis, and enhanced content creation (A+ Content,
Customer Service Skills
titles, bullets, descriptions) to boost visibility and conversions.
Troubleshoot catalog issues including listing suppressions,
variation errors, and incorrect product detail updates to ensure
SEO Optimization
uninterrupted selling.
Create and manage new ASINs via flat file uploads and Seller
Central, including parent-child variations and bulk listing updates.
Develop detailed graphic briefs for main images and A+ modules
to ensure visuals align with branding and conversion goals.
TOOLS
ASANA
Helium 10
Seller Sonar
Keepa
SellerBoard
DataDive
EDUCATION
Monitor account performance using Amazon Seller Central and
other analytics tools, providing regular reports and insights to
clients to inform decision-making.
Email Communication Specialist
2023
Email Communication Specialist
Managed email communication using the Crisp platform,
maintaining a consistently high response rate to ensure prompt
Bachelor of Secondary
Education Major in Science
and professional interaction with clients, leads, and stakeholders.
Universidad de Sta. Isabel
that all outgoing email communications met the highest
-
standards of professionalism, accuracy, and relevance.
LANGUAGES
English
Consistently adhered to quality assurance standards, ensuring
2021 - 2023
Academic Tutor
Beebright Tutorial Services
Strategically planned and executed engaging tutorial sessions
that were customized to address individual student's
weaknesses, resulting in significant improvements in their overall
subject competence. with review sessions, guidance, and
motivation.
Diligently monitored emails and the Learning Management
System (LMS) through Google Classroom to ensure timely
responses and prevent any missed submissions.
Utilized data-driven insights to tailor teaching methods for
maximum effectiveness, resulting in higher student satisfaction
and success rates.
Front Desk Officer
APR 2017 - MAY 2017
Information Office of City Government of Naga
Demonstrated a proactive approach by efficiently assisting
internal staff with various clerical and administrative needs. This
support contributed to a significant boost in team productivity
and overall efficiency.
Maintained meticulous records and databases, consistently
updating them to ensure the security and confidentiality of
critical information.
Effectively addressed general inquiries regarding appointments
and visits, displaying in-depth knowledge of office operations,
and skillfully directing clients to their desired destinations.
Upheld the highest standards of confidentiality and data security,
safeguarding sensitive information and adhering to relevant
privacy regulations.
Administrative Assistant
APR 2016 - MAY 2016
City Health Office of City Government
of Naga
Diligently managing records to minimize errors and maintain
impeccable accuracy.
Provided valuable assistance to clients in scheduling and
managing their medical appointments, delivering a high standard
of customer service that improved their overall experience.
Collaborated effectively with colleagues to optimize document
control processes, streamline workflows, and implement quality
control measures, resulting in improved efficiency and reduced
operational errors.
