Christine Joy De Ungria

CHRISTINE JOY DE UNGRIA Address: City, Philippines | Contact #: - | Email:- PROFESSIONAL SUMMARY Experienced professional with a combined 4 years in real estate and administrative/medical billing roles, adept at maintaining operational excellence and ensuring client satisfaction. Completed Virtual Assistant Bootcamp Training, enhancing proficiency in Google Products & Services, social media management, B2B Lead Research, Email Marketing & CRM, and Online Bookkeeping. Seeking a remote position to utilize my meticulous attention to detail and commitment to excellence to contribute to the company's success and operational efficiency. CORE COMPETENCIES Real Estate Market Analysis Property Management Contract Negotiation Customer Management (CRM) Social Media Marketing Google Suite Proficiency Email Marketing Online Bookkeeping B2B Lead Research PROFESSIONAL EXPERIENCES Real Eastate Agent (Leading Real Eastate Companies) | May 2022 – January 2024 Conducted market research to identify potential properties for clients, analyzing factors such as location, amenities, and pricing trends. Facilitated property viewings and provided detailed information to clients regarding features, specifications, and neighborhood dynamics. Negotiated contracts and terms of sale between buyers and sellers, ensuring favorable outcomes for all parties involved. Collaborated with mortgage brokers, inspectors, and attorneys to expedite the closing process and resolve any issues that arose during transactions. Implemented effective marketing strategies to promote listings, including online advertising, open houses, and networking events. Administrative Associate / Medical Billing Associate Morong Hospital Anex 1| 2018 – 2020 Diligently upheld a positive work ethic and unwavering commitment to delivering exceptional service while supporting administrative functions within a dynamic medical billing environment. Spearheaded initiatives to enhance operational efficiency and elevate customer satisfaction levels by introducing innovative strategies to streamline billing procedures. Skillfully managed a substantial workload of administrative responsibilities, demonstrating meticulous attention to detail and accuracy in every task undertaken. Efficiently oversaw contract management processes, adeptly generating recurring invoices and meticulously maintaining timesheets to facilitate smooth billing operations. Exemplified dedication to client and patient satisfaction by promptly addressing billing inquiries and resolving concerns with professionalism and empathy. Fostered collaborative partnerships with colleagues within the billing department, fostering a cohesive team environment and optimizing workflow to boost overall office productivity. Maintained meticulous records of billing transactions, ensuring strict adherence to regulatory standards and protocols, thus safeguarding the integrity and compliance of billing practices. EDUCATIONS AND CREDENTIALS Far Eastern University | Bachelor of Science in Tourism Management |- Our Lady of Fatima University | Bachelor of Science in Travel Management |- TRAININGS: Virtual Assistant Skills Training: VA Bootcamp Phase I - Google Products & Services Phase II - Social Media Phase III - Lead Generation - B2B Lead Research Phase IV - Email Marketing & CRM Course Phase V - Online Bookkeeping Trainings for Social Media Management TECHNICAL SKILLS Medical Billing Software Proficiency: Epic Systems, Cerner Power Chart, Kareo Electronic Health Records (EHR) Systems: Meditech, Athenahealth, NextGen Healthcare Remote Work Collaboration Tools: Microsoft Teams, Slack, Zoom TOP 5 PROFESSIONAL SKILLS AND COMPETENCIES Attention to Detail: Meticulously ensuring accuracy and precision in all tasks, from data entry to contract management. Time Management: Efficiently prioritizing tasks and meeting deadlines amidst a heavy workload of administrative responsibilities. Communication Skills: Effectively conveying information and addressing inquiries with clarity and professionalism, both internally and externally. Problem-Solving Abilities: Proactively identifying challenges and implementing innovative solutions to streamline processes and enhance productivity. Adaptability: Quickly adjusting to changes in procedures, software, or regulations to maintain high-quality service delivery in a dynamic medical billing environment. REFERENCES Dra. Manlyn Angeles, MD, DFOGSLolita Alcantara- - COVER LETTER Dear Hiring Manager, I am writing to express my interest in the [Job Title] position at [Company Name], as advertised. With a solid foundation of 4 years of experience in both real estate and administrative/medical billing roles, I have honed my skills in maintaining operational excellence and ensuring unparalleled client satisfaction. Having completed Virtual Assistant Bootcamp Training, I have further fortified my proficiency in Google Products & Services, social media management, B2B Lead Research, Email Marketing & CRM, and Online Bookkeeping. This comprehensive training, combined with my hands-on experience, equips me with the expertise necessary to excel in a remote position at your esteemed company. I am particularly drawn to the opportunity to leverage my meticulous attention to detail and unwavering commitment to excellence to contribute to the success and operational efficiency of your organization. I am confident that my versatile skill set and track record of delivering results will make me a valuable asset to your team. Thank you for considering my application. I am eager to further discuss how my background, skills, and enthusiasm align with the needs of [Company Name]. Please find my resume attached for your review. Warm regards, [Christine Joy De Ungria]