Christine Joy Daep

CHRISTINE JOY DAEP EXECUTIVE VIRTUAL ASSISTANT SYSTEM FAMILIARITY Google assistant DocuSign Canva Slack Microsoft Teams Asana Zoom Skype Gmail or Outlook Google Meet Calendly Google Calendar Google Workspace Google Drive Dropbox Admin Console Salesforce TRAINING & CERTIFICATIONS REAL ESTATE • Basics of Real Estate: Home Buying & Selling • Transaction Management • MLS Circulation and Management • Transaction Coordination • Handling Objections • Lead Management: Tom Ferry Scripts • Lead Management: Mike Ferry Scripts • Buyer & Seller Leads • FSBO Leads • Expired Leads • Circle Prospecting Leads ADMIN & MARKETING • Graphic Design: Canva • Wordpress Management • Creative Writing for Blogs • Social Media Marketing: Facebook Ads • Email Management • Calendar Management QUALIFICATION SUMMARY I am a versatile professional with experience in roles such as Admin Specialist/Virtual Assistant, Customer Service Representative, Graphics Designer, and Healthcare Sales Agent. Proficient in tasks like resume sorting, email and call management, and customer spreadsheet preparation. Skilled in end-to-end recruitment, market research, Zoom/phone interviews, social media management, and customer support, including order processing and complaint resolution. Known for dynamic communication, organizational, and problem-solving skills. Committed to delivering exceptional service in every role. PROFESSIONAL EXPERIENCE Social Media Manager/Admin Assistant Africans on the Eastside | Non-Profit | June 2023-January2024 Creating content for posting everday Posting to linkedIn, Instagram, Facebook, Tiktok and Youtube Graphics and Video Editor Email Management Website Designer Calendar Management Inside Sales Agent Intercom Solar | Solar Company |2023 Calling 150-300 leads per day Sending text message Converting cold leads Setting appt. to clients Social Media Management Admin Specialist/Virtual Assistant Start Virtual | Insurance |- Office Management Communication Handling Scheduling and Calendaring Data Management Event Planning Human Resources Support Documentation and Filing Project Assistance Office Technology Management Handling Confidential Information Collaboration and Team Support CUSTOMER SERVICE REPRESENTATIVE Sutherland Global | CSR/TSR |- Customer Service Representative (CSR) Customer Support Specialist Technical Support Specialist Help Desk Support Customer Success Manager (CSM) Sales Support Order Processing Specialist Social Media Customer Service Customer Experience Specialist Complaints Resolution Specialist Customer Insights Analyst Follow ups for documents Healthcare Sales Agent Boom Sourcing Inc | Health Care |- Product Knowledge Sales Prospecting Customer Consultation Needs Assessment Presentations and Demonstrations Sales Negotiation Lead Follow-up Compliance and Regulations: Relationship Management Market Research Sales Reporting Ethical Practices: Continuous Learning Calling prospect