Christine Joy Bautista

Christine Joy Bautista

$5/hr
Technical Support and Security Specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lipa, Batangas, Philippines
Experience:
8 years
BAUTISTA, CHRISTINE JOY Security Analyst II TECHNICAL EXPERTISE PERFORMANCE SUMMARY A highly motivated IT Professional with a degree in Bachelor of Science in Information Technology, skilled in troubleshooting, analyzing and resolving complex, technical problems, utilizing advanced resolution procedures. Worked over 7 years in the field of Information Technology. CONTACT PHONE:- Systems: Windows , Linux Security: McAfee Web Appliance, McAfee ePolicy Orchestrator, McAfee Network Security Platform-IPS, McAfee & ArcSight Security Information Event Management, McAfee Email Gateway, Nessus Professional, Checkmarxs, Qualys, SolarWinds, Tanium, Trend Micro Deep Security & Akamai, Zscaler, Sentinelone, Vuln Management PROFESSIONAL EXPERIENCE SGS ROHQ Limited – Security Analyst II July 2020 – Present • Support Security Operations globally. • Handle multiple security tools for monitoring , investigation and maintaining security compliance such as Zscaler, Sentinelone, Vuln Management. • Handle level 2 escalation support. DXC Technology – Security Consultant III August 2019 – July 2020 ADDRESS: Blk8 Lot 16 Lynville Subd. Brgy. Latag, Lipa City Batangas, Philippines • EMAIL:- • CERTIFICATION ▪ ▪ CCNA (Routing and Switching)- Jul. 2016 CompTIA Security+ - SY0- 501 December 21, 2018 ▪ Qualys Certified Specialist November 1 , 2019 ▪ Splunk 7.x Fundamentals December 28,2019 ▪ • • ITIL v4 – Jul. 2020 CompTia Security+ SY0 – 601 – June 2021 Microsoft Azure (AZ900 &500) – Feb. 2021 • Part of Infrastructure team working on migration, compliance and deployment of new security devices for different clients. Leading the maintenance, patching, policy tuning, operational monitoring and investigate security related logs. Handling multiple clients and committed to deliver exceptional service and value. Accenture - Technology Security Analyst June 2018–August 2019 • • • • • • • • Quarterly & Monthly Patching Nessus Professional: For external-scan ,used in identifying vulnerabilities. Performed before publishing new skins for website of each client. Qualys: For internal-scan. SolarWinds : Managing NCM for monthly config backup of devices registered in SolarWinds and old tools used for auditing FW Rule every 6 months. FireMon: New Firewall Mgmt Software used for monthly auditing of Firewall Rules. Tanium: For file integrity monitoring and asset which identify what software and hardware the server contains at all. Trend Micro Deep Security: For DevOps & Security to maximize security with minimal impact on performance to deliver lower operational costs and rapid response to threats with autopolicy mgmt. Akamai: Making internet reliable and secure. EDUCATION Polytechnic University of the Phil’s. Sto. Tomas, Batangas BS Information Technology, 2013 SPi Global - Laguna Information Security Engineer August 2017 – May 2018 ▪ ▪ AWARDS DXC Technology Security Townhall – Top Performer 2019 for developing server migration automation script to reduce task from 2 hours to 2 minutes per device. Accenture ▪ ▪ Thumbs Up Awardees – August & September 2018 SPi Global ▪ IT Operations Top Employee of the Year 2014 ▪ Most Outstanding TSE – 1st & 2nd QTR, (2016) College ▪ Cum Laude ▪ Programmer of the Year – Academic Award (2013) ▪ SPi Global Scholar -) CORE STRENGTHS ▪ ▪ ▪ ▪ Passion for constant improvement. Ability to solve IT related issues in a firm. Effective team leader & player with strong analytical and problem solving abilities even in stressful situations. Have good communication and coordination skills. TRAININGS SPi Global Laguna-Intern ▪ ▪ ▪ ▪ ▪ ▪ McAfee Web Appliance : Filtering internet access of users to protect from sophisticated internet threats. McAfee ePolicy Orchestrator :Managing McAfee products, installations, updates and other content; Organizes managed systems in units for monitoring, assigning policies, scheduling tasks and taking actions. McAfee Network Security Platform -IPS: Stop new and unknown attacks with signature-based and signature-less inspection. McAfee Security Information Event Management : Investigate event logs of the devices, user accounts and analyzing potential threats. McAfee Email Gateway : Address the issue of rising spam volumes. Nessus Professional: Identify vulnerabilities, policy violating configurations and malware; Performed Quarterly basis – for Internal devices. Qualys : Scanned external devices in a quarterly basis. Checkmarxs : Scanned applications to remediate medium and high vulnerabilities. SPi Global - Sr. Technical Support Engineer September 2016-August 2017 SPi Global -Technical Support Engineer May- • • • • • • • • Desktop software & hardware troubleshooting 24x7 proactive monitoring of all managed network and server devices via MRTG & SolarWinds. Administering servers, user account and file permission via Active Directory, Netware DHCP, Proxy server and ASA Firewall. Knowledgeable with Network (tagging, routing, switching & LAN troubleshooting). Hands-on with ticketing and task handling including sending of reports in a timely manner. WSUS Server Administrator Conducts research and keeps abreast of technology advancements and appropriately employs these for the company. Diagnoses, analyzes and provides action/solution effectively and quickly on technical security concerns/problems and errors encountered. ACCOMPLISHMENTS SPi Global SPi bldg. C3-7, Carmelray Industrial Park II ,Brgy. Punta, Calamba City, Laguna 4027 Philippines March 25, 2013 – April 5, 2013 Job Description: Archiving • • • San Antonio Medical Center of Lipa, Inc. - Intern #2 C.M. Recto Ave., Lipa City Bats. November 2012 – February 2013 Job Description: IT Support • • • • • • • Cross – training with Network Group for 1 Month(2014) WSUS Administration : ( Since 2015 - 2018) Cisco Certified Network Associate (CCNA)– Routing and Switching Certification Exam : (July 28, 2016) Asset Life-Cycle Management System Implementation : (February 2017 – June 2017) POC of LN VLAN Migration : (June 2017 - Sept 2017) Aspire Silver Training Program : (December 2, 2016) POC for Annual Preventive Maintenance of computers and mobile devices : (2017 -2018) LSC – SPi Global B2B Tunnel : (April 20,2018) IT Security for Laguna ( August 2017 -2018) Migration from McAfee Virus Scan Enterprise to McAfee Endpoint Security: (January 2018 – March 2018) – Laguna Microsoft Virtual Academy Online Trainings May 2015 • Advanced Tools & Scripting with PowerShell 3.0 Jump Start • Getting Started with PowerShell 3.0 Jump Start November 2014 • Office Guides: Microsoft Project Online • Troubleshooting Windows 8 • Utilizing SysInternals Tools for IT Pros October 2016 • Networking Fundamentals • What’s New in Windows 8.1 Update 1 Aspire University – SPi Global • Bronze Training, November 2014 • Silver Training, May 2015 Nimble Storage University Makati City, Metro Manila Phils., May 25, 2016 NTS-2001: Nimble Introduction and Administration REFERENCES Aimee Caluag Converge – System Administrator- Jaybee Solomon Straive – Telecoms and Network Engr- • • • • • McAfee Web Gateway Software Version Upgrade : ( March 18, 2018 ) Laguna IPS Sensor Upgrade to Version 8.3 : ( March 18, 2018 ) Internal and External Vulnerability Assessment - Laguna and Hanoi Servers and Network Devices: (March 2018 – May 2018) NatGen Laguna Internal Vulnerability Assessment : (4th Quarter of 2017 and 1st Quarter of 2018) Vulnerability Scanning to all RETS Workstations : (1st Quarter of 2018 ) Accenture • ArcSight SIEM Remediation for Storage Devices(Oct.2018Feb.2018) • Disabling TLS 1.0 & 1.1 to Security Servers(September 2018) • Provisioning additional Australia Security Server (Oct. 2018January 2019) • CompTIA Security+ Certification (December 21,2018) DXC Technology • • Server Migration (McAfee Anti-Virus) for 10,000 endpoints. (January 2020 – February 2020) Compliance monitoring improvements thru different automation. (October 2019)
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