Christine Joan Uy

Christine Joan Uy CONTACT SUMMARY --Mutia, Zamboanga del Norte, Philippine, 7107 EDUCATION Masters in Nursing - Misamis University SKILLS Communication and coordination Time management Technical skills Creativity Research Critical thinking Multitasking Administrative skills Attention to detail Problem solving Adaptability Data entry Decision making Confidentiality Organizational skills Empathy Dynamic and results-driven professional with extensive experience in managing diverse roles across retail, online sales, and healthcare. As the Owner of JFK Hardware and Construction Supply, I adeptly oversee all aspects of operations, including inventory management, supplier relations, and customer service, while implementing effective sales and marketing strategies to drive business growth. My role as an Online Seller has honed my skills in digital marketing, financial management, and efficient multitasking across various e-commerce platforms. With a background as a Staff Nurse, I bring a strong foundation in patient care, administrative management, and team training. My expertise in problemsolving, adaptability, and technical proficiency positions me well for virtual assistant roles, where I leverage my organizational, communication, and analytical skills to support and enhance operational efficiency. WORK EXPERIENCE Owner JFK Hardware and Construction Supply 2021 – Present As the Owner of JFK Hardware and Construction Supply, I oversaw the daily operations of a retail hardware store, managing a wide range of responsibilities including inventory management, supplier relations, customer service, sales strategies, and financial oversight. I successfully built and maintained a strong customer base by providing quality products and exceptional service. • Operational and Administrative Management: Oversaw store operations including inventory management, procurement, supplier negotiation, staff supervision, and administrative tasks such as scheduling, data entry, and maintaining records to ensure efficient business flow. • Customer Relationship and Communication Skills: Built and maintained strong customer relationships by providing excellent service, handling queries, recommending products, and resolving issues, while effectively communicating and negotiating with suppliers to enhance operational efficiency. • Sales, Marketing, and Financial Acumen: Developed and executed sales promotions and marketing initiatives to drive customer engagement and sales, managed budgets, maintained financial records, prepared reports, and monitored expenses to ensure profitability and cost control. • Problem Solving, Adaptability, and Technical Proficiency: Demonstrated flexibility and resourcefulness in resolving operational challenges and supply chain issues, and utilized software tools for inventory management, bookkeeping, and customer relationship management applicable to virtual assistant roles. Christine Joan Uy Virtual Assistant CERTIFICATIONS Registered Nurse CPR and First Aid Certified TAFE Queesland NDIS Work Fundamental Skills Virtual Assistant Training WORK EXPERIENCE Online Seller 2018 – Present As an Online Seller, I managed the entire sales process for shoes, bags, and watches across multiple online platforms. This role required strong organizational and communication skills, effective customer service, and proficiency in digital marketing strategies to drive traffic and increase sales. I handled everything from product sourcing and listing to order processing, customer engagement, and financial management. • Customer Service and Administrative Management: Delivered excellent customer service across online channels by promptly handling inquiries, complaints, and returns, while managing product listings, inventory control, and order fulfillment to ensure a smooth and efficient sales process. • Digital Marketing and Sales Strategy: Developed and implemented effective online marketing strategies, including social media management to increase brand visibility and drive sales growth. • Financial Management and Technical Proficiency:Prepared invoices, processed payments, managed budgeting and expenses, and tracked sales data using various e-commerce platforms and tools to ensure financial accuracy and control. • Time Management and Multitasking: Efficiently coordinated multiple tasks such as processing orders, managing stock levels, and addressing customer concerns, while consistently meeting deadlines and maintaining a high level of productivity. Staff Nurse Mutia Rural Health Unit- Performed community health assessments, developed and implemented health education programs, and administered vaccinations to promote wellness and prevent disease, contributing to the overall health and well-being of the community. Demonstrated strong organizational, communication, and program management skills, which are highly transferable to a virtual assistant role. Job Order Nurse Dipolog City Health Office 2012 Managed triage, assessed and stabilized patients in critical condition, and collaborated with emergency physicians to deliver timely and effective care in high-pressure situations. Demonstrated exceptional decision-making, multitasking, and communication skills Staff Nurse Dr. Jose Rizal Memorial Hospital- • Managed patient care, ensuring adherence to high standards of treatment and patient satisfaction. • Coordinated appointments, managed medical records, and communicated effectively with patients and families. • Developed and maintained accurate patient documentation, ensuring confidentiality and compliance with healthcare standards. • Trained and supervised junior staff and interns, promoting a collaborative and efficient work environment. • Utilized Electronic Health Record (EHR) systems to manage patient information and optimize workflow.