Christine Haughton

CHRISTINE HAUGHTON 11 Lincoln Crescent • Kingston-,-OBJECTIVE Seekingto advance my career in the business field . EDUCATION: Northern Caribbean University, Pending Bachelor of Science in Business Administration, Emphasis:Finance Relevant courses: Management Marketing Economics English RELEVANT EXPERIENCE Entrepreneurship  Started a computer repair and maintenance business.  Main computer technician for an Institute of Learning in Mandeville.  Volunteered at the Jamaican Foundation for Lifelong Learning in Mandeville OTHER EXPERIENCE Global Exchange, Kingston Customer Service Representative,    Resolves billing or service complaints and refers grievances to designated departments for investigation. Confers with customer by phone or in person to receive orders for installation, turn-on, discontinuance, or change in service. Solicits sale of new or additional utility services. LIME Jamaica via ACS A Xerox Company, Kingston Customer Service Agent,    - Assisted customers with issues in regards to their mobile and/or landline phones. Performed troubleshooting steps to resolve internet connection problems. Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments Sumo Virtual Assistant,    - 2014 Handle client inquiries by phone or e-mail Prepare, organize, and ship proposals and meeting materials Manage contact lists and customer spreadsheets Startek Technical Agent,    - Assisted customers with issues in regards to their Windows 8/10 devices Identify and escalate priority issues per Client specifications Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services SKILLS    I posses a strong initiative and excellent organizational expertise. An uncanny ability to merge creative vision with business objectives to create distinctive and engaging content. Excellent communication and problem solving skills REFERENCES Available on request.