Christine Gebe

CHRISTINE L. GEBE Blk20 Lot14 Ph2, Deca Clark Residences and Resort, Brgy. Margot,Angeles City, Pampanga Mobile number: - Email address:- OBJECTIVE: To pursue a career in a high profile company that will provide me the skills and expertise where I can attain a high level of performance by using my knowledge and capabilities that would also nurture my personal and professional goals and in return for continuing progress and excellence of the company that I will be working for. SKILLS: Virtual Assistant Data Entry Social Media Management Customer Service Support Chat Support E-mail support Adobe Photoshop Canva Knows the work around of MS Office (Word, Excel, Powerpoint) WORK EXPERIENCE: CanadaWide Disability Tax Credit Missisauga, Ontario, Canada June 2017 – present Virtual Assistant Job description 1. Take inbound calls from Canadians that need assistance filing Disability Tax Credit. 2. Do outbound calls to people who signs up on our Facebook page or on the website. 3. Check interactions and engagements on Facebook page 4. Follow up on Dr’s offices. Convergys (CVG) GF @ 3F to 5F BPO 3 SM City Clark IT Park, Manuel A. Roxas Highway, Malabanias, Angeles City, 2009, Philippines Account: DELL July 2014 – July 3,2017 Dispatch Reviewer Job description 1. Evaluate the computer parts that were being sent 2. Verify that correct troubleshooting and Policy are being followed correctly by agents. 3. Coach agents and provide feedback to let them know about their areas of improvements. Convergys (CVG) GF @ 3F to 5F BPO 3 SM City Clark IT Park, Manuel A. Roxas Highway, Malabanias, Angeles City, 2009, Philippines Account: DELL Nov 2012 – July 2014 Chat Technical Support Job description 1. Assists customers on identifying the issue on their system. 2. Manage and follow up on cases that have been handled. 3. Close cases that were confirmed resolved. United Parcel Services, Inc Clark field, Pampanga May 2010- Feb 2012 Customer service representative Job description 1. Helps customers regarding inquiries on how to ship packages. 2. Assists customers on tracking their packages. 3. Provide good customer experience. Sutherland Global Services Clarkfield, Pampanga Account: Florist Transworld Delivery (FTD) March 2010 – May 2010 Sales Agent (Seasonal account) Job description 1. Takes in orders for flower arrangements 2. Upgrades orders as possible EDUCATIONAL BACKGROUND: Holy Angel University Bachelor of Arts and Sciences Specialized in Broadcast Journalism Angeles City, Pampamga June 2007 – March 2011 Fourth year under graduate Holy Angel University Angeles City, Pampamga June 2003 – March 2007 Highschool Pampang Elementary School Angeles City, Pampamga June 1997 - March 2003 PERSONAL INFORMATION: Date of Birth: October 1, 1990 Place of Birth: Caloocan Age: 26 Gender: Female Mother: Editha B. Lonzon Father: Cipriano L. Gebe Religion: Catholic REFERENCES: Marcos Caligagan Macapagal Village, Mabalacat City, Pampanga Brgy. Captain Mobile number:- Erico Jocson Convergys Team Leader Mobile number: - I hereby certify that all the above information is true and correct to the best of my knowledge and belief. Christine L. Gebe Applicant