Christine Fernandez Igaran

CHRISTINE V. FERNANDEZ 19A Saint Jude Street, Multinational Village, Moonwalk, Parañaque City -- EDUCATION College: Bachelor of Science, Major in Finance Philippine Christian University Pedro Gil, Taft Avenue, Manila | 2004 – 2008 (undergraduate) Secondary: Parañaque National High School – La Huerta Annex Brgy. La Huerta, Parañaque City | 2000 – 2004 TOOLS Email: Gmail, Outlook Messaging: Microsoft Teams, WhatsApp, Viber Video Conferencing: Zoom, Google Meet, Skype Calendars: Google Calendar, Microsoft Outlook Calendar Docs & Spreadsheets: Google Docs/Sheets, MS Word/Excel/PowerPoint Social Media: Facebook, Instagram, TikTok Graphic Tools: Canva, Paint, Photogrid NICHE/SPECIALTIES Data Entry Management Customer Service Motivated and detail-oriented individual eager to apply strong organizational and communication skills as a Virtual Assistant. Fast learner and committed to delivering excellent support to help businesses streamline operations and achieve success. WORK EXPERIENCE BSP Assistant Adventure International Tours, Inc. Three/Neo, Bonifacio Global City, Taguig June 13, 2017 – Present Consolidate PH Tax Exempted Tickets : generate and arrange all tickets within the specified cut-off period and attached all necessary documents. Prepare weekly reports and submit them on time, following the required schedule. File domestic refunds to Philippine airlines weekly or before each cut off, ensuring accurate calculations and compliance with airline processes. Data Encoder Transman Manpower (Adventure International Tours, Inc.) Rufino Street, Makati City October 10, 2016 – June 12, 2017 Entered accurate data from various sources into internal databases Verified data for errors and corrected inconsistencies Assisted in organizing digital records and maintaining data confidentiality Accounting Clerk LUC Foods, Inc. Salem Complex, Domestic Road, Pasay City January 20, 2016 – June 30, 2016 Handled invoice preparation and daily sales monitoring Assisted in payroll preparation and expense tracking Organized and filed financial records for auditing purposes WORK EXPERIENCE Secretary / Office Clerk SKM Marketing International, Inc. Merville, Parañaque City February 11, 2014 – August 9, 2015 Managed incoming calls, emails, and visitor inquiries Maintained office records and scheduled appointments for management Prepared and submitted reports, memos, and correspondence Cashier Worksaver Personnel – Robinsons Supermarket Robinsons Pioneer, Mandaluyong City Nov 1, 2013 – Dec 15, 2013 | Nov 23, 2012 – Apr 22, 2013 Operated cash register and processed customer transactions efficiently Provided courteous customer service and resolved issues at the counter Maintained cleanliness and organization of the cashier station Cashier Baliwag Lechon Manok, Inc. Mercedes Avenue, Pasig City January 11, 2011 – September 26, 2012 Handled daily sales, change issuance, and receipt printing Balanced register and submitted daily sales reports Provided excellent customer service and product recommendations Cashier Pilipinas Makro, Inc. Sucat Road, Muntinlupa City February 15, 2010 – July 14, 2010 Processed large volume of transactions accurately Assisted customers in locating products and checking prices Ensured compliance with store procedures and policies Production Re-packer REC Quickpack Service Corp. Bicutan, Parañaque City July 20, 2009 – December 19, 2009 Repacked items based on product specifications and quantity requirements Maintained cleanliness and safety in the work area Labeled and prepared items for inventory and distribution Typist Clerk Antipuesto Trike for Life Foundation Aldrin Street, Moonwalk, Parañaque City April 1, 2006 – May 31, 2006 Typed and formatted documents and community forms Assisted in filing records and managing basic administrative tasks Supported staff in document preparation and clerical work SKILLS Communication: Clear written and verbal skills; email management and professional response handling Organizational & Time Management: Schedule management, deadline tracking, and task prioritization Technical Skills: Microsoft Office, Google Docs & Sheets; familiar with Zoom & Google Meet Customer Service: Skilled in addressing inquiries and resolving concerns Attention to Detail: Accuracy in work; ability to identify and correct errors Confidentiality: Trusted with sensitive and confidential information Adaptability: Fast learner of new tools and processes Administrative Tasks: Data entry, file organization, appointment scheduling