Christine Bradshaw

398 Rose Lane Apt. C Zanesville, Ohio 43701 -- CHRISTINE BRADSHAW PROFILE A detail-oriented Front Office Administrator with over five years experience with customer service. Strong work ethic, combined with the ability to multitask to exceed goals. Thrives in a busy environment. SKILLS Proficient in Microsoft Office (Word, Excel, and PowerPoint), OpenDental, Phone and email communication. EXPERIENCE Scarlet Dental, Zanesville​ — Front Office Administrator OCTOBER 2017 - FEBRUARY 2019 ● ● ● ● Improved efficiency with handling insurance, such as verification, pre-authorization and claims. Processed payments and prepared deposits. Aided patients in scheduling appointments. Verified and reviewed insurance benefits with patients. Olive Garden, Akron & Zanesville​ — Server, Host & To-Go Specialist JULY 2016 - APRIL 2018 ● ● ● ● Taught and trained new employees often. Answered phone and accurately took orders, also transferred calls as needed. Cashed out both guests and servers. Recommended entree and wine pairings to increase sales. Bob Evans, Zanesville & Akron​ — Server, Host & To-Go Specialist MARCH 2014 - SEPTEMBER 2016 ● ● ● Completed closing/opening duties while providing excellent customer service to guests. Trained a dozen employees to meet and exceed guest satisfaction, company policies, and food safety. Maintained a clean and safe work environment. EDUCATION OHIO UNIVERSITY, Zanesville, OH September 2012 - May 2015, Zanesville Completed 2 years of college full-time as a post-secondary student, pursuing pre-medicine. Maintained a 3.8 GPA, while also working 30 hours a week, and volunteering and attending church.