Christine Beuns

Christine M.A. Beuns Tampa Bay Area - –- OBJECTIVES Great problem solver, I work very well in teams or individually without supervision. I have great leadership, organizational, and time management skills. I am creative, energetic, a great motivator, self-motivated, self confident, keeps cool in most situations. Maintains a positive attitude, responsible, dependable, cautious, a great listener and opinionated to help make any situation better for all involved. SKILLS Maintained/kept records Created and maintained data bases Proficient in Microsoft Suite 7+ years data entry 6+ years inbound and outbound troubleshooting calls 5 years experience in Oracle 3 years of Supervising and training new policies EXPERIENCE Ultimate Medical Academy- Tampa, FL Mar 2018- Jul 2018 Outbound calls to prospective students Provided information on school Enrolled students into the Associates Degree or Diploma program of their choosing. Followed up on students and their status, ensured that the student was being taken care of and was on the right track with school. 40+ hrs/week Cognizant Project- cannot disclose client – Tampa, FL Dec 2017- Mar 2018 Social media moderator Remove any content that violates policies for certain social media sites. Maintained overall accuracy of 95% of content removed from platform with violations 40 hrs/week Walt Disney World- Orlando, FL Oct 2017- Dec 2017 Maintain cast member costumes Clean and restock costumes Advise on upkeep of costumes 20 hrs/per week United States Postal Service- Riverview, FL Feb 2017- Nov 2017 Dispatch all outgoing mail Maintained mail and work floor to keep it safe for all employees Assisted customers with pricing or locating mail Setup and tear down for daily inbound and outbound mail. Kept accountability for incoming Amazon on Sunday deliveries 35 hrs/week Pepper Contracting Pepper Contracting Services, Inc. - Tampa, FL - July 2016- Nov 2016 Entered payroll
Filed paperwork for drivers and construction workers Contacted Florida Highway Patrol to investigate accidents Maintained personnel files
Updated/Maintained Excel spreadsheets
 Maintained and updated weekly reports to ensure correct allocation of funds for equipment, personnel, and phone bill usage. Coordinated with owners and management on projects. Gave quarterly safety briefings, ensured that each employee was aware of all safety policies and awareness on the job. 40 hrs/week Customer Service Representative- United Healthcare Military and Veterans Continued contract from Cognizant (temp agency to perm position) Call Center Assisted providers, military, veterans and their families with benefits information, Updated health insurance policies, ensured accurate information is received. Corresponded with supervisors to deescalate calls before it could reach their level. Maintained a positive an upbeat attitude to ensure that the callers were in a better mood when they had completed their call. 40 hrs/week Policy Processing Specialist 2015 Wright Flood Insurance (Personnel One) Updated policies based off of the documents received. Emailed agents to receive proper documentation for numerous clients updates Gained experience in Hobbes and Epitome systems 40 hrs/week Military Human Resource Specialist 2009 - 2014 USAF | Personnel Specialist (PS) provided enlisted personnel with information and counseling related to all branches of service occupations, opportunities for general education and job training, requirements for promotion, and rights and benefits. Assisted enlisted members and their families with special problems or personal hardships. PS maintain and audit pay and personnel records of military personnel, determined military pay and travel entitlements and deductions. Personnel Readiness (PR) training military personnel for upcoming deployments readiness. Supervised enlisted members on maintaining accountability for deployed members and appropriate training to ensure accurate execution of daily duties. Maintained and executed service members leave accounts. Taking inbound and outbound calls in troubleshooting and updating military personnel records 40 hrs/week EDUCATION Southern New Hampshire University- Currently enrolled-| Marketing, BA South High School| Denver Colorado 2008| Diploma Additional Information: Hairstylist/Cosmetologist Lady Jane’s Cuts for Men- Tampa, FL 2017 Responsibilities Maintained salon, Restocked products, Greeted clientele. Ensured that all clients were aware of the services that the salon provided. Fusion Salon - San Antonio, TX July 2013 to August 2013 Responsibilities Maintained the salon, Restocked products Greeted and seated clientele. Shampooed, cut and colored clients, Advised on proper hair care techniques and products. Accomplishments Fusion salon was a volunteer position to see what it was like to work in a salon setting before it closed down. I have also worked with a few plays and fashion shows updating and styling the wigs, actors/actresses hair and makeup and advising on skin and hair health. Skills Used Proper mixing techniques for color and creating specific colors desired, professional communication skills for clients in regards to booking/rebooking, prices, and retail. Attention to detail for any given request, and great listening skills towards clients needs. Cosmetology License Milan Institute of Cosmetology - San Antonio, TX 2012 to 2013