Christine Antiquin

CHRISTINE JOY ANTIQUIN Customer Service Representative- EDUCATION Julio Ledesma National High School- Senior High School Graduate STEM (Science Technology Engineering and Mathematics Strand) EXPERTISE Customer Satisfaction Detail-Oriented Negotiation Communication Skills Problem Solving Positive Mindset Collaboration Machine Operation LANGUAGE English Tagalog Bisaya - PROFILE Experienced and reliable customer service representative with a broad experience providing assistance in a busy call center setting. Strong dedication to help customers resolve their issues and cultivating a positive image of the company. Excel in both team environment & alone. Proven ability to listen actively, solve problems quickly and efficiently, and create a friendly proffesional relationships with the caller. Fully committed to following company procedures and winning loyal customers. WORK EXPERIENCE Minibea Mitsumi Cebu Electronic Assembler/Factory Worker 2020 Assembling parts of a product. Operating machinery. Follow protocols. Panasiatic Solutions Customer Service Representative 2021 Telco Account. Handling concerns related to company's product. iQor Bacolod Customer Service Representative Sales Account (Seasonal) 2021 Works with customers who have complaints, orders, or inquires about a product. Teleperformance, Inc. 2022 Customer Service Representative Pioneering Account (Telco) Provides services and answers customers question about a specific product/service. CERTIFICATES • STEP-Cookery NC II Pearl Manor Bacolod (TESDA, 2019) •Contact Center Services NC II AME-FIL BACOLOD (Tesda,2019) • Soldering Technology Training Minebea Mitsumi Cebu (2020) Transcom, Inc. Customer Service Representative - Telco Account (Comcast) provifes minimal technical questions, billing concers, and problem resolution related to company products as well as custom equipment. Ttec, Inc. Customer Service Representative Assisting providers with patients medical records. Providing providers information with their patients insurance. REFERENCES Mark Ervin V. Fenol Supervisor Phone: Email : ---