I am a reliable and hardworking individual who has more than 5 years experience in both customer and technical support in the BPO industry. I am skilled in communicating via Live Chat platforms and Email platforms where responses to customers should be within the required turnaround time.
I can work under pressure and I can work under minimal supervision. I am good in research and I am resourceful to find solutions to situations and that escalation would be my last resort. I am disciplined, punctual, and a team player which can help boost my team.