CHRISTINE
Almuete
PROJECT OR OPERATIONS
MANAGER
ABOUT ME
Christian . Wife . Mother . Netrepreneur
A "jill" of all trades and very diligent person that loves her
work and business. Has the passion for perfecting her
work and is highly technical and a problem solver. Loves
challenges and working with out of the box thinking. I am
first a christian, then a wife then a mother lastly a highly
skilled professional of varied skills to boot. Thirst for
knowledge gets me on top of my game at all times. Also
a fun loving gamer and a dog-lover.
SKILLS
OPERATIONS MANAGEMENT
PROJECT MANAGEMENT
PROCESS IMPROVEMENT
CONTACTS
calmuete.work@gmail;.com
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EXECUTIVE SUMMARY&
PROFILE HIGHLIGHTS
Has 8 years of solid experience in
Amazon brand management. Has
catered to clients from the US, UK,
and EU with different niches from
household products and top
products from 9 figure sellers.
Worked with the eCommerce, events
and Web and Social Media on all
revenue-generating opportunities and
the business needs analysis process
understanding LOB’s challenges and
requirements, opportunistically
pursuing additional business
development opportunities within
client organizations.
Managed digital marketing
campaigns: SEO, social media,
website development, direct
electronic mail, e-newsletters, and
paid media.
Managed a team composed of
Amazon specialists, web developers,
graphic designers, an SEO analyst,
social media specialists, paid media
specialists, digital marketing
specialists
Create systems or systematize
current approaches to enable
smooth workflow in a company for
processes and procedures
EXPERIENCE
DIGITAL MARKETING CONSULTANT
MOL MAGSAYSAY MARITIME ACADEMY
MAY 2024 – PRESENT
DEVELOP AND MANAGE MARKETING CAMPAIGNS: CREATE,
IMPLEMENT, AND OVERSEE MARKETING CAMPAIGNS TO ATTRACT
PROSPECTIVE STUDENTS TO THE MARITIME EDUCATION PROGRAMS.
THIS INCLUDES CAMPAIGN MANAGEMENT, SOCIAL MEDIA
MANAGEMENT (INCLUDING ADVERTISING), AND CONTENT
PLANNING AND SCHEDULING.
ENHANCE DIGITAL PRESENCE: INCREASE THE ACADEMY'S VISIBILITY
AND AWARENESS IN THE DIGITAL SPACE. THIS INVOLVES GRAPHIC
DESIGN (INCLUDING MARKETING COLLATERAL), AND BASIC VIDEO
EDITING.
OPTIMIZE DIGITAL MARKETING: IDENTIFY AND UTILIZE NEW DIGITAL
TECHNOLOGIES TO DRIVE WEBSITE TRAFFIC. THIS INCLUDES
ANALYZING DATA AND GENERATING REPORTS TO OPTIMIZE EMAIL
MARKETING, SOCIAL MEDIA, AND DISPLAY/SEARCH ADVERTISING
CAMPAIGNS.
ENSURE COMPLIANCE: MAINTAIN COMPLIANCE WITH THE
ACADEMY'S ADMISSIONS POLICIES, PROCEDURES, AND LEGAL
REGULATIONS CONCERNING STUDENT PRIVACY. THIS INCLUDES
COPYWRITING AND EMAIL SUPPORT FOR ADMISSIONS..
EXECUTIVE ASSISTANT TO REGIONAL DIRECTOR AND DIGITAL
MARKETING CONSULTANT
WORLDTEACH PHILIPPINES
APRIL 2024 – PRESENT
WEB DEVELOPMENT AND DESIGN ALL GRAPHICS FOR VARIOUS
EVENTS MANAGEMENT, MANAGE WORKFLOW, TURNAROUND TIME,
AND PERFORMANCE OF ALL EVENTS
BRAND MANAGEMENT: MAINTAIN A HIGH LEVEL OF ACCURACY IN
THE USE OF THE WORLDTEACH STYLE GUIDE ACROSS ALL
MARKETING ELEMENTS. WORK WITH REGULAR UPDATES TO THE
STYLE GUIDE BASED ON CURRENT TRENDS ON MARKETING BEST
PRACTICES.
PLANNING AND COORDINATION OF MARKETING AND
COMMUNICATION: AS LEAD THE DEVELOPMENT OF THE STRATEGIC
DIRECTION FOR ALL MEDIA AND COMMUNICATIONS (INCLUDES
DESIGN, CONTENT, INFRASTRUCTURE AND DELIVERY)
OPERATIONS DIRECTOR
W4 MANAGEMENT
MARCH 2023 – MARCH 2024
MANAGE AND LEAD A TEAM TO ACHIEVE OBJECTIVES THROUGH
EFFECTIVE PERFORMANCE OVERSIGHT, GOAL SETTING, AND
GUIDANCE.
IMPLEMENT AND STREAMLINE OPERATIONAL PROCESSES FOR
ENHANCED EFFICIENCY.
ANALYZE DATA TO IDENTIFY PERFORMANCE ISSUES AND DEVELOP
DATA-DRIVEN STRATEGIES FOR IMPROVEMENT.
ENSURE COMPLIANCE WITH COMPANY POLICIES AND PROCEDURES.
OPTIMIZE BUDGET ALLOCATION AND RESOURCE UTILIZATION FOR
COST-EFFECTIVENESS.
PROACTIVELY IDENTIFY OPERATIONAL AREAS FOR IMPROVEMENT
AND IMPLEMENT EFFECTIVE STRATEGIES.
COLLABORATE WITH VARIOUS DEPARTMENTS TO ACHIEVE SHARED
BUSINESS GOALS.
DEVELOP AND IMPLEMENT OPERATIONAL STRATEGIES ALIGNED
WITH OVERALL BUSINESS OBJECTIVES.
NEGOTIATE WITH VENDORS AND SUPPLIERS TO SECURE
FAVORABLE TERMS AND PRICING.
CONDUCT AUDITS TO ENSURE OPTIMAL INVENTORY LEVELS AND
AVAILABILITY.
CONTINUOUSLY MONITOR AND IMPROVE OPERATIONAL
EFFICIENCY.
MANAGE PRODUCT DELIVERIES, COLLABORATING WITH CARRIERS
AND RESOLVING ANY ISSUES.
ANALYZE OPERATIONAL REPORTS TO IDENTIFY TRENDS AND
ENSURE SMOOTH OPERATIONS.
COORDINATE WITH CUSTOMER SERVICE TO MAINTAIN HIGH
CUSTOMER SATISFACTION.
PLAN AND EXECUTE EFFECTIVE ADVERTISING STRATEGIES USING
PPC AND INFLUENCER MARKETING.
LEVERAGE PROVEN EXPERIENCE IN MANAGING SHOPIFY-BASED ECOMMERCE PROJECTS TO LEAD AND OVERSEE ALL ASPECTS, FROM
CONCEPTION TO COMPLETION.
COLLABORATE EFFECTIVELY WITH CROSS-FUNCTIONAL TEAMS
(WEB DEVELOPMENT, DESIGN) TO ENSURE PROJECT GOALS ARE
ACHIEVED AND MILESTONES ARE MET.
CONTINUOUSLY OPTIMIZE THE ONLINE STORE FOR PERFORMANCE,
USER EXPERIENCE, AND BRAND ALIGNMENT, UTILIZING DATA
ANALYSIS AND SPLIT TESTING FOR INFORMED DECISION-MAKING.
OPERATIONS MANAGER
SILVERWORLDWIDE
MAY 2021 – MARHC 2023
TRANSFORMED COMPLEX DATA INTO CLEAR, ACTIONABLE INSIGHTS THROUGH
THE CREATION AND MAINTENANCE OF USER-FRIENDLY BUSINESS SCORECARDS
AND KPIS.
EMPOWERED THE EXECUTIVE TEAM WITH REAL-TIME INFORMATION FOR
INFORMED DECISION-MAKING BY KEEPING SCORECARDS READILY AVAILABLE FOR
DAILY, WEEKLY, MONTHLY, QUARTERLY, AND YEARLY MEETINGS.
ORCHESTRATED THE SMOOTH FLOW OF THE COMPANY'S YEAR BY METICULOUSLY
MAINTAINING A COMPREHENSIVE CALENDAR.
ENSURED ALL STAKEHOLDERS WERE ALIGNED BY INCLUDING COMPANY
MEETINGS, PROMOTIONS, HOLIDAYS, PRODUCT LAUNCH PLANNING, PTO, AND
OTHER SIGNIFICANT DATES.
PLAYED A KEY ROLE IN PREVENTING STOCKOUTS THROUGH ACCURATE SALES
FORECASTING, ENSURING PRODUCT AVAILABILITY TO MEET CUSTOMER DEMAND.
NEGOTIATED LEAD TIMES, MINIMUM ORDER QUANTITIES (MOQS), AND
PRODUCTION PRIORITIES WITH THE PRODUCT SOURCING TEAM TO OPTIMIZE
MANUFACTURING EFFICIENCY.
IMPLEMENTED A ROBUST INVENTORY TRACKING SYSTEM, PROVIDING REAL-TIME
VISIBILITY ACROSS ALL STAGES (PRODUCTION, SHIPMENT, STORAGE).
SERVED AS A COMMUNICATION BRIDGE BETWEEN 3PLS, FREIGHT FORWARDERS,
AND AMAZON TO GUARANTEE ON-TIME PRODUCT DELIVERY.
ESTABLISHED AND MAINTAINED A SYSTEM FOR MANAGING INVENTORY ACROSS
ALL ITS FORMS, ENSURING ORGANIZED AND EFFICIENT STOCK CONTROL.
DEVELOPED AND IMPLEMENTED A SYSTEM FOR OBTAINING REIMBURSEMENTS
AND REFUNDS ON THE AMAZON PLATFORM, MINIMIZING FINANCIAL LOSSES.
CHAMPIONED A PROACTIVE APPROACH TO PROBLEM-SOLVING BY CREATING
CASES WITH AMAZON SELLER SUPPORT TO ADDRESS ANY TEAM CHALLENGES.
BUILT AND MAINTAINED SYSTEMS FOR MONITORING THE HEALTH OF BOTH OUR
AMAZON ACCOUNT AND PRODUCT LISTINGS, IDENTIFYING AREAS FOR
IMPROVEMENT AND ENSURING OPTIMAL PERFORMANCE.
LED THE CHARGE IN ENSURING CONSISTENT BRAND VOICE ACROSS ALL
CUSTOMER INTERACTIONS, FOSTERING POSITIVE BRAND PERCEPTION.
COLLABORATED IN DEVELOPING AND MAINTAINING SCORECARDS AND TEMPLATES
FOR EFFECTIVE CUSTOMER SERVICE MANAGEMENT.
IMPLEMENTED STRATEGIES TO MAXIMIZE POSITIVE REVIEWS AND MINIMIZE
NEGATIVE ONES, PRIORITIZING CUSTOMER SATISFACTION..
PROJECT MANAGER
TCM INTERNATIONAL
APRIL 2017 – MAY 2021
PROVEN EXPERIENCE (3+ YEARS) MANAGING E-COMMERCE PROJECTS ACROSS
MULTIPLE PLATFORMS (SHOPIFY, AMAZON, EBAY, WALMART AND SHOPIFY).
IN-DEPTH UNDERSTANDING OF E-COMMERCE BEST PRACTICES AND CURRENT
ONLINE RETAIL TRENDS.
PROFICIENCY IN PROJECT MANAGEMENT METHODOLOGIES AND TOOLS (E.G., AGILE,
SCRUM, ASANA).
EXCELLENT PROBLEM-SOLVING SKILLS AND A DEMONSTRATED ABILITY TO
DEVELOP CREATIVE SOLUTIONS.
SUPERIOR COMMUNICATION AND COLLABORATION SKILLS TO FOSTER
PRODUCTIVE RELATIONSHIPS WITH DIVERSE STAKEHOLDERS.
OVERSEE ALL PROJECT PHASES FROM CONCEPTION TO COMPLETION, ENSURING
ADHERENCE TO TIMELINES AND BUDGET CONSTRAINTS.
FACILITATE EFFECTIVE CROSS-FUNCTIONAL COLLABORATION BETWEEN INTERNAL
TEAMS (DEVELOPMENT, DESIGN, MARKETING) TO ACHIEVE PROJECT GOALS AND
EXCEED EXPECTATIONS.
POSSESS A DEEP UNDERSTANDING OF THE FUNCTIONALITIES AND BEST
PRACTICES OF EACH PLATFORM (SHOPIFY, AMAZON, EBAY, WALMART).
LEVERAGE PLATFORM-SPECIFIC TOOLS AND FEATURES TO OPTIMIZE ONLINE
STORE PERFORMANCE, USER EXPERIENCE, AND BRAND ALIGNMENT.
MANAGE AND CUSTOMIZE THEMES, INTEGRATE APPS, AND IMPLEMENT
FUNCTIONALITIES FOR ENHANCED USER EXPERIENCE AND SALES CONVERSION.
FOSTER STRONG RELATIONSHIPS AND OPEN COMMUNICATION CHANNELS WITH
INTERNAL STAKEHOLDERS (WEB DEVELOPERS, DESIGNERS, MARKETING) AND
EXTERNAL VENDORS (APP DEVELOPERS, PLUGIN PROVIDERS).
ENSURE CLEAR AND CONCISE COMMUNICATION THROUGHOUT THE PROJECT
LIFECYCLE FOR SEAMLESS EXECUTION.
PROJECT MANAGER
DIFFERENT GAME, APPS AND
WEB DEVELOPMENT CLIENTS
JANUARY 2012–JULY 2017
LED THE FULL PROJECT LIFECYCLE FOR 19 PHOTO EDITING APPS AND OVER 20
GAMING APPS (INCLUDING RESKINS), FROM INITIAL CONCEPT AND REQUIREMENT
GATHERING TO SUCCESSFUL LAUNCH. (QUANTIFY YOUR ACHIEVEMENTS)
CHAMPIONED A PROJECT MANAGEMENT METHODOLOGY (E.G., AGILE) TO ENSURE
EFFICIENT WORKFLOW, RESOURCE ALLOCATION, AND ADHERENCE TO BUDGET
AND TIMELINES.
MANAGED CROSS-FUNCTIONAL TEAMS (DEVELOPERS, DESIGNERS) THROUGH
CLEAR COMMUNICATION, SETTING MILESTONES, AND PROACTIVELY IDENTIFYING
AND MITIGATING POTENTIAL CHALLENGES.
CONDUCTED REGULAR PROJECT MEETINGS TO ASSESS PROGRESS, ADDRESS
ROADBLOCKS, AND COLLABORATIVELY DETERMINE SOLUTIONS FOR OPTIMAL
PROJECT EXECUTION.
OVERSAW ALL ASPECTS OF MOBILE APP DEVELOPMENT, ENSURING TECHNICAL
FEASIBILITY AND ADHERENCE TO BEST PRACTICES.
IMPLEMENTED AND MANAGED ROBUST QUALITY ASSURANCE (QA) PROCESSES TO
GUARANTEE FLAWLESS FUNCTIONALITY ACROSS VARIOUS DEVICES AND
OPERATING SYSTEMS.
COLLABORATED WITH DEVELOPERS TO IDENTIFY AND RESOLVE TECHNICAL
ISSUES BEFORE LAUNCH, MINIMIZING POST-LAUNCH DISRUPTIONS.
TRANSFERABLE SKILLS RELEVANT TO THE E-COMMERCE MULTI-PLATFORM .
PROJECT MANAGEMENT METHODOLOGIES, COMMUNICATION, COLLABORATION,
PROBLEM-SOLVING, QUALITY ASSURANCE, AND (IF APPLICABLE) ASO AND
LOCALIZATION SKILLS.
REPORTS ANALYST
HARTE-HANKS, INC.
OCTOBER 2011–JULY 2015
PROJECT MANAGER
TELUS INTERNATIONAL
PHILIPPINES
SEPTEMBER 2006–FEBRUARY 2011
CUSTOMER SERVICE OFFICER
GAMETEL
APRIL 2005–SEPTEMBER 2006
CORE SKILLS
Editing articles and blogs
Curating copy / content
List building
Online shopping & Price
Comparison Research pro
Creating, drafting and
improving standard business
procedures
Implementing business
processes and procedures
Video Editing
Project Management
Online marketing strategy
Ability to determine a
strategy to achieve specific
objectives
Understanding web
marketing trends Curate
website design(from a
marketing, functionality and
performance perspective)
Email marketing
Article marketing
Article spinning
Backlinking
Blog/forum posting
SEO Analytics reports
creation
Social media strategy
formulation based on LOB
General marketing strategy
Branding collaboration with
the CEO Editing web pages
Image editing, e.g.
Photoshop
Web development and
editing for WordPress and
Shopify
SOFTWARE SKILLS
Adobe Photoshop
Amazon Seller Central
Amazon Vendor Central
Clickup
Google Suite
ClickFunnel
Shopify
Wordpress
Slack
Dropbox
Hubstaff
Helium 10
Clockify
JIRA
Basecamp
Clockify
Zoom
Canva
MS Office
Helium 10
Asana
Trello
Monday.com
MaliChimp
Airtable
Klaviyo
Google Analytics
Wix
Squarespace
Jungle Scout
SEMRush
Linkio
EcomDash
Hootsuite
Active Campaign
Buffer
Scale Inisghts
Datarova
DataDive
Sellerise
PERSONALITY
WFH SETUP
COMPUTER SET UP
INTERNET
