Christina Paula T. Abutas

Working in the BPO Industry gave me a vast experience in customer service. I understand the value and importance of client needs which has a direct impact in their line of business. The following includes meeting deadlines without jeopardizing the quality of work. I am a self- starter. I can be flexible to work schedules and can complete given tasks while paying keen attention to details which brings more value to my work. 

The skills that I possess are as follows:

• Data Entry

• Administrative Support

• Web Research

• eBay Listing

• Transcription

• Email Support

• Lead Generation

• Social Media Management

• Customer Care

• Chat Support

• Database/ Calendar Management

The Tools that I am currently working with are the following:

• Cloud Storage Softwares: Google Drive, Dropbox, Sync, pCloud, Mega, SpiderOak

• Content Creation: Canva

• Project Management Softwares: Asana, Trello, Harvest, Todoist, Slack, Podio, Toggl, I Done This, Teamwork

• Screencasting Softwares: Camtasia, Screenflow, Screencast-o-matic, Jing/Techsmith

• Video Conferencing Softwares: Skype, GoToMeeting, Zoom, UberConference, Join.Me

• MS Office

• Hubspot

• Time Doctor

• Teamviewer

• Hootsuite

• Buffer

• Meet Edgar

• Crello

• Lastpass

• Wordpress

• Evernote

• ManyChat