Christina Moon

Christina Moon M.S. SACRAMENTO, CA ●- ●-PROFESSIONAL PROFILE A highly skilled professional with 5+ years of experience in the behavioral healthcare industry. A results-driven professional with a proven history of coordinating care plans while working with interdisciplinary teams. A natural leader who does not aim to meet expectations but rather to exceed them by applying advanced communication and interpersonal skills. Looking to continue to grow as a professional through hands-on experience. EDUCATION & CERTIFICATIONS Master of Science, Psychology; Grand Canyon University Dean’s List Bachelor of Arts, Sociology; Columbia College CPR/AED/BLS, First AID, and TESOL Certifications 07/2021 05/2015 PROFESSIONAL EXPERIENCE Care Counselor - CEREBRAL, Sacramento, CA 08/2021- Present • Facilitation of monthly telehealth video or phone counseling sessions with clients diagnosed with serious mental health conditions while maintaining confidentiality and complying with HIPAA regulations • Collaborate with doctors regarding client treatment plans and provide support to clients with medication management and goal setting and tracking utilizing the S.M.A.R.T. goals setting model • Support patient care excellence via rendering necessary communication, coordination, and monitoring of assigned caseload. • Establish and maintain strong relationships with clients to deliver emotional support and introduce evidence based interventions including CBT, DBT, Grounding, Meditation, EFT, Meditation and Deep breath work • Coordinate with client’s prescriber and psychiatric team when changes occur in client’s medication or treatment plan and to provide support to clients in crisis • Execute required documentation and notes regarding client’s progress and interventions introduced to the client within time requirements and assess the client’s progress to assist the client with identifying further goals Therapeutic Behavioral Services Lead Coach – Helping Hands Family Care, Riverside, CA 02/2018 – 07/2021 • Coordinated client care while working with children and their families along with interdisciplinary teams to compose the highest quality of care planning possible that is individualized to clients’ unique needs. • Utilized empathetic care and strategic planning while providing support and solutions to meet mental and developmental wellbeing goals of the child and their family. • Participated cooperatively with multidisciplinary treatment teams to develop and implement client’s individual treatment and behavioral plans that addressed the client’s target behaviors. • Conducted client discharge planning and scheduled follow-up care while coordinating with physicians and specialists. • Documented client progress including composing case notes, behavioral assessment forms, and behavioral monitoring assessments. • Coordinated supervisor providing feedback regarding the performance of teammates. • Mentored and coached new TBS coaches and assisted in the onboarding process from hiring to termination decisions. Administrative Assistant – Riverside City College, Riverside, CA 09/2007 – 12/2017 • Oversaw all administrative activities including record maintenance, organization, mail distribution, daily email correspondence and phone correspondence. • Operated computer systems and handled incoming and outgoing office calls while utilizing the switchboard. • Handled 100-200 incoming calls and 20-30 outgoing office calls when operating the switchboard. • Coordinated all administrative activities including record maintenance, organization, mail distribution, daily email correspondence and phone correspondence. • Optimized operational workflow while providing students, faculty, staff and the general public with information related to administration and operations.