OVERVIEW
CHRISTINA JEREZA
My 11 years of experience in the airline industry has taught me to be
a quick-thinker and decisive in a fast-paced environment. While
working for International Airline Services Asia, I was able to master
web research, Microsoft Excel and Word to generate reports and
charts and design Powerpoint presentations for our team.
Recently, I have undergone professional training on Social Media,
which help me to enhance my knowledge in Facebook management.
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EDUCATION
https://www.linkedin.com/in/christinajereza/
DEGREE / DATE EARNED
Ateneo De Manila University
Bachelor of Arts in Social Science / March 2002
OBJECTIVE
To help business owners manage
productivity in their company by
having me as a Virtual Assistant
who can do the daily tasks.
SKILLS
I can do Email handling, Calendar
management, Facebook
Management, and Internet
Research including Data Entry.
Currently, I’m learning Facebook
Ads and Marketing.
JOB EXPERIENCES
International Airline Services Asia – Flying Blue Manager
-Managing a team of 21 agents doing customer service and inquiries
from loyal members of Air France and KLM
-Creating reports of the monthly stats that the team reaches
-Provide coaching and creating scripts on how to personalize the
calls for every agent
-Coordinating with colleagues in Amsterdam, Netherlands