CHRISTIANNI ALBACIETE MANGUDI
LB-22 Rockyside 1, Lubas
La Trinidad, Benguet, Philippines
Phone: -
Email:-
Objective
To be more dedicated in all kinds of works and learn more for company’s benefits in
conjunction with Company Objectives,Vision,and Interest for the next coming years.
Educational Background
2006 - 2011
Course: Bachelor Science in Information Technology
School: Benguet State University
Address: La Trinidad, Benguet, Philippines
2002 – 2006
School: Bayugan national Comprehensive High School
Address: Bayugan City, Agusan del Sur, Philippines
1996 – 2002
School: Agusan del Sur Pilot Laboratory School
Address: Bayugan City, Agusan del Sur, Philippines
Core Competencies
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Possess excellent leadership and interpersonal skills for managing work and tasks
Excellent management, communication, organization and interpersonal skills
Ability to perform tasks efficiently and effectively with clients and team members
Extensive knowledge of operating tools like Microsoft Windows, Microsoft Office
(Word, Excel, PowerPoint), Adobe Photoshop and the Internet
• Ability to solve problems and make decisions quickly and efficiently
• Possess outstanding time management and organizational skills
• Ability to work under pressure and meet deadlines
Work Experiences
Company: Rockgold Developers and Builders
Client: Rockgold Developers and Builders
Position: Office Secretary
Date: December 2015 – September 2016
Duties and Responsibilities-.
Respond to clients inquiries
Report daily sales
Follow-up clients
Received payments and provide them receipts
Encode receipts of expenses in Excel file
Update the sales map daily, weekly and monthly
Update all payments of clients
Company: Giant Food Arches Corporation
Client: McDonalds
Position: Assistant Manager
Date: August 2011 – June 2014
Duties and Responsibilities
1. Handle the tasks of managing and supervising the overall operations of McDonalds
2. Perform responsibilities of developing plans to increase sales and service of foods to add
sales revenue
3. Assigned the tasks of hiring and providing training to the staff in areas of food
preparation and service techniques
4. Responsible for responding to customer complaints and setting of work schedules of the
staff
5. Perform responsibilities of creating and implementing policies to maintain food service
standards and achieve customer satisfaction
6. Assigned responsibilities of interacting and greeting customers in a warm and
professional way
7. Responsible for identifying food safety requirements and perform modifications of
procedures to meet the requirements
8. Operational management: organizing stock and equipment, ordering supplies and
overseeing building maintenance, cleanliness and security;
9. People management: recruiting new staff, training and developing existing staff,
motivating and encouraging staff to achieve targets, coordinating staff scheduling and
rotations;
10. Ensuring high standards of customer service are maintained
11. Devising and marketing promotional campaigns;
12. Preparing reports and other performance analysis documentation;
13. Reporting to and attending regular meetings with area managers or head office
representatives
Company: Giant Food Arches Corporation
Client: McDonalds
Position: Service Crew
Date: November 2007 – June 2009
Duties and Responsibilities
1. Maintained high standards of customer service during high-volume, fast-paced
operations.
2. Communicated clearly and positively with coworkers and management
3. Mastered point-of-service (POS) computer system for automated order taking
4. Handled currency and credit transactions quickly and accurately
5. Followed procedures for safe food preparation, assembly, and presentation
6. Built loyal clientele through friendly interactions and consistent appreciation
7. Resolved complaints promptly
8. Greet customers, present menus, make recommendations and answer questions regarding
food and beverages.
9. Inform customers about promotional products.
10. Suggest desserts and beverages
11. Take orders and relay to kitchen and bar staff
12. Present bill to customers and accept payment
13. Maintain clean and well organized service areas (tables) and food storage
14. Clean equipments, utensils, storerooms.
15. Handle birthday parties and business meetings.
Seminars/Trainings Attended
July 2013
Effective management Practices Course (EMP)
Function Hall, Hotel Veniz
Baguio City, Philippines
August 2012
Advanced Shift Management Course (ASM)
Star Plaza Hotel
Dagupan City, Philippines
May 2012
Basic Management Course
Function Hall, Hotel Veniz
Baguio City, Philippines
January 2012
Basic Shift Management Course (BSM)
McDonald’s Training, Learning and Development Center
Makati City, Philippines
January 2012
Food Safety Course
McDonald’s Training, Learning and Development Center
Makati City, Philippines
Personal Information
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Name
Date of Birth
Place of Birth
Age
Sex
Civil Status
Citizenship
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Christianni A. Mangudi
February 21, 1989
Bayugan,Agusan del Sur
28
Female
Married
Filipino
References
Will be pleased to provide upon request
